Experienced office assistant with strengths in patient scheduling, insurance verification, and electronic health records. Known for accurate data entry, organized front-desk support, and courteous service in busy healthcare settings.
Overview
5
5
years of professional experience
Work History
Office Assistant
BENCHMARK INTEGRATED HEALTH
Toledo, Ohio
04.2021 - Current
Welcomed patients at the front desk, fostering a friendly atmosphere and providing courteous service in busy office settings.
Answered phones and routed questions to clinical and administrative staff.
Supported daily office operations and assisted staff with administrative tasks.
Supported patient scheduling and appointment reminders for integrated health services.
Processed patient intake forms and updated electronic health records.
Verified insurance details and assisted with patient registration tasks.
Coordinated referral paperwork with providers and external care partners to streamline patient transitions.
Provided administrative support to staff members through copying, scanning, filing paperwork, and ordering supplies.
Organized and filed confidential documents in compliance with privacy regulations, and kept front desk records organized.
Maintained organized filing system for paper documents and electronic files, ensuring easy access and compliance with privacy regulations.
Entered data into various computer systems accurately and efficiently.
Managed office supply inventory by tracking orders and maintaining adequate stock levels.