Lisa Diede
Reno,United States
Summary
Adept in customer relations and expert problem-solving, I enhanced quality assurance at American Freight by meticulously documenting and inspecting appliances. As a Cashier Team Lead at Royal Market, I led by example, fostering a team environment that improved customer satisfaction. My proficiency in cash handling and commitment to excellence underpin my track record of success.
Overview
3
3
years of professional experience
Work History
Picture Station Specialist
American Freight
Reno, NV
10.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Pictured used appliances to be sold online and in stores.
- Checked appliances thoroughly for cleanliness and damages.
Cashier Team Lead
Royal Market
Reno, NV
05.2023 - 09.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Sales Associate
Family Dollar
Reno, NV
11.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cleaner
Sparks Marina RV Park
Reno, NV
10.2021 - 09.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Basics
Hug High
Reno, NVSkills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Cash handling experience
- Work great with the public
Timeline
Picture Station Specialist
American Freight
10.2023 - Current
Cashier Team Lead
Royal Market
05.2023 - 09.2023
Sales Associate
Family Dollar
11.2022 - 02.2023
Cleaner
Sparks Marina RV Park
10.2021 - 09.2022
Basics
Hug High