Lisa Esposito
Freehold
Summary
Dynamic Assistant Office Manager at the City of New York Human Resource Administration, adept at enhancing operational efficiency and fostering strong team dynamics. Expert in customer relations and document preparation, I streamlined office procedures and resolved conflicts effectively, ensuring a productive work environment while maintaining confidentiality.
Overview
29
29
years of professional experience
Work History
Assistant Office Manager
City of New York Human Resource Administration
03.1993 - 09.2021
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
- Streamlined office procedures by implementing efficient filing systems and managing schedules.
- Provided exceptional customer service by responding promptly to inquiries from clients or stakeholders both in-person and via phone or email correspondence.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
Education
Concord Hs
Staten Island, NY06-1984
Skills
- Customer Support Expertise
- Administrative Support
- Employee Training
- Document preparation
- Task delegation
- Employee supervision
- Documentation and control
- Customer relations
- Team supervision
- Phone and email etiquette
Timeline
Assistant Office Manager
City of New York Human Resource Administration
03.1993 - 09.2021
Concord Hs
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