Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Lisa Fenner

Warrenton,VA

Summary

Accomplished Senior Leader with over 15 years of experience driving innovative talent and performance management strategies across federal agencies and private sectors. Proven ability to leverage data-driven insights and research-backed strategies to develop and execute comprehensive talent solutions. Adept at partnering with senior leaders and cross-functional teams to design, implement, and scale performance management frameworks that promote organizational alignment, growth, and inclusivity. Trusted advisor to senior leaders with a strong foundation in analytics, communication, and change management. Results-driven professional with a track record in high-level administrative roles, demonstrating proven capability to streamline operations and enhance organizational performance. Valued for collaborative approach and adaptability, excelling in strategic planning and stakeholder management.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Deputy Chief of Staff

Department of Homeland Security, CISA
05.2019 - Current
  • Supervise an office of federal and contractor employees servicing over 400 federal staff and contractors.
  • Oversee the human capital / human resource program, to include development of succession plans based on identification of skill gaps, attrition rates, and projected retirements. Advise on recruitment, hiring authorities, and staffing actions for executive staff and hiring managers. Manage the implementation of Divisional policy and procedures; and oversee the execution of time-sensitive correspondence and projects on senior leadership items of interest. Manage the SED training program, enhancing the knowledge skills and abilities of the workforce and providing professional developmental opportunities.
  • Lead enterprise-level HR strategy, overseeing all human capital operations, including workforce planning, talent management, training, organizational realignment initiatives with agency priorities, and advised Division Senior Executives on hiring authorities, organizational design, and strategic talent deployment
  • Spearheaded a division-wide performance and talent management strategy for over 200 staff, embedding consistent goal setting, coaching, and evaluation standards.
  • Designed and implemented the division’s first comprehensive staffing and succession plans, reducing vacancy rates from 21.6% to 8.5% within one fiscal year.
  • Led the divisional realignment of 100+ federal employees during Phase II of the CISA 2020 reorganization, ensuring full compliance with the Congressionally mandated CISA Act (H.R. 3359).
  • Developed a Strategic Communications Plan to improve clarity and alignment across employees, customers, and stakeholders.
  • Regularly conducted data-driven reviews and workforce analytics, delivering insights that informed budget allocations, hiring priorities, and talent development strategies.
  • Cybersecurity and Infrastructure Security Agency (CISA), Stakeholder Engagement Division (SED)
  • Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
  • Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.

Contract Specialist

Grant Thornton
03.2014 - 05.2014
  • Provided strategic IT acquisition and project management for USPTO.
  • Supported the Vendor Management Division (VMD) within the Office of the Chief Information Officer (OCIO) with project management and acquisition management services.
  • Coordinated all contractual actions within the OCIO related to sequestration cuts.

Resource Manager

Department of Homeland Security, CWMD
05.2014 - 05.2019
  • Led the budget execution and procurement strategies for the Enterprise Services Directorate, ensuring over 98% of expiring funds were successfully obligated.
  • Developed and submitted multi-year budgets, ensuring alignment with OMB and Congressional guidelines, while enhancing financial transparency and decision-making processes.
  • Drove the design and execution of human resource policies for recruitment, performance management, and training, ensuring high performance and alignment with the directorate’s mission.
  • Delivered comprehensive analytical reports that informed strategic decision-making and supported ongoing enhancements to financial and human capital management.
  • Countering Weapons of Mass Destruction (CWMD), Enterprise Services (ES)
  • Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.

Program Analyst for DHS

Booz Allen Hamilton
11.2010 - 05.2014
  • Assisted the Office of Procurement Operations with securing supplies, services, or construction through formally advertised and negotiated procurements.
  • Reviewed procurement actions to determine cost-effectiveness and compliance with legal and regulatory requirements.
  • Managed acquisition, contract administration, and financial requirements.
  • Programmatic SETA for DoD/DARPA
  • Assisted the Program Manager with pre-award planning through solicitation preparation, contract award, contract administration, and contract close-out.
  • Served as a point of contact for an organization, analyzing and performing evaluations of contract, program, and organizational performance versus plans.
  • Evaluated bid responsiveness, contractor reasonability, and contractor performance.

Human Resources Analyst

L-3 Communications/D.P. Associates
10.2008 - 07.2009
  • Processed open enrollments of benefits for 500 employees; and assisted with company recruitment efforts.
  • Implemented the company’s drug testing policy and ensured managers were trained on the new requirements for all new hires.

Human Resources Coordinator

Northrop Grumman Technical Services
05.2007 - 10.2008
  • Coordinated with the Sector President, Directors, Recruiters, and Human Resources Generalists to identify and develop new ways to enhance the recruiting policies and procedures.
  • Prepared high-level Human Resources staffing reports for the sector president to identify areas of opportunities and monthly trends within the programs.

Program Coordinator

National Student Clearinghouse
09.2006 - 05.2007
  • Maintained and expanded client contracts through cost negotiation and direct renewal assistance.
  • Supported loan officers with loan administration and interacted daily with student loan officers, human resource representatives, admissions officers, and senior management.
  • Consulted with representatives from various Colleges, Universities, and High Schools across the nation regarding company services, prices, and other requested information.

Education

B.A. - Political Science

George Mason University
Fairfax, VA
05.2006

Skills

  • Human Capital Strategy, Workforce Planning, Talent & Performance Management, Succession Planning, Strategic Communications, Budget Oversight, Organizational Realignment, HR Policy Development, Data Analysis, Employee Engagement, Federal HR Operations, Government relations, Meeting facilitation, Human resources
  • Collaborative mindset
  • Diversity and inclusion
  • Results orientation
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Microsoft office
  • Employee supervision
  • Data entry

Certification

  • Project Management Professional
  • Project Management Institute
  • 09/2022

Accomplishments

  • Led the realignment of 100+ federal employees and associated functions as part of CISA’s standup, achieving operational efficiency under the 2018 CISA Act.
  • Developed and implemented a comprehensive staffing and workforce planning framework that reduced vacancy rates by 13.1%.
  • Spearheaded the creation of a divisional Strategic Communications Plan to effectively engage key stakeholders and communicate business priorities.
  • Managed a human capital program serving 200+ employees, providing strategic talent management and performance solutions.
  • Delivered data-driven insights and recommendations on talent and performance management, influencing senior leadership to improve organizational outcomes.
  • Directed cross-functional teams to manage complex organizational change, improving talent processes and driving successful business results.

Timeline

Deputy Chief of Staff

Department of Homeland Security, CISA
05.2019 - Current

Resource Manager

Department of Homeland Security, CWMD
05.2014 - 05.2019

Contract Specialist

Grant Thornton
03.2014 - 05.2014

Program Analyst for DHS

Booz Allen Hamilton
11.2010 - 05.2014

Human Resources Analyst

L-3 Communications/D.P. Associates
10.2008 - 07.2009

Human Resources Coordinator

Northrop Grumman Technical Services
05.2007 - 10.2008

Program Coordinator

National Student Clearinghouse
09.2006 - 05.2007

B.A. - Political Science

George Mason University

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