Lisa Fisher
Sterling Heights
Summary
Dedicated Medical Assistant with expertise in HIPAA compliance, patient scheduling, and clinical documentation. Committed to delivering compassionate patient care while optimizing workflow and enhancing service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Specialty Pain Center
15 Mile
02.2020 - 01.2026
- Assisted in patient intake processes, ensuring accurate information collection and documentation.
- Coordinated appointment scheduling, optimizing workflow and minimizing patient wait times.
- Prepared examination rooms, maintaining cleanliness and readiness for patient visits.
- Supported physicians during procedures by providing necessary instruments and supplies promptly.
- Educated patients on pain management techniques and treatment plans post-consultation.
- Managed electronic health records, ensuring compliance with privacy regulations and accuracy of data entry.
- Communicated effectively with patients regarding insurance verification and billing inquiries.
- Collaborated with healthcare team to enhance patient care strategies and improve service delivery.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
Clinical Surport
Wayne Health Multi Specialty Clinic
Detroit, MI
11.2022 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Medical Assistant
AS Medical Group
Sterling Heights, MI
06.2018 - 08.2019
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
Certified Clinical Medical Assistant -
Npa
Southfield, MI05-2026
High School Diploma -
Rosa Park Adult Education
Detroit, MI06-2012
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Data entry
- Reliable team player
- Electronic health records
- Electronic medical records
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Clinical Surport
Wayne Health Multi Specialty Clinic
11.2022 - 07.2024
Medical Assistant
Specialty Pain Center
02.2020 - 01.2026
Medical Assistant
AS Medical Group
06.2018 - 08.2019
Certified Clinical Medical Assistant -
Npa
High School Diploma -
Rosa Park Adult Education
BLS Certified
Hands on experience with life support on infants and adults.