Lisa Flores
Joliet,IL
Summary
Dedicated professional with a strong background in food safety and kitchen operations. Known for consistently producing high-quality products while maintaining a clean and safe environment. Ready to leverage expertise to drive operational excellence.
Overview
38
38
years of professional experience
Work History
Baker
Self-employeed
Joliet, IL
08.2024 - Current
- Developed and tested unique recipes to enhance product offerings.
- Managed inventory levels, ensuring freshness and quality of ingredients.
- Created visually appealing baked goods for customer satisfaction.
- Cultivated strong customer relationships through personalized service and feedback integration.
- Analyzed sales trends to adjust product selection based on consumer preferences.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Bar Manager /Head Bartender
Evviva Bar & Eatery
Lisle, IL
12.2010 - Current
- Supervised daily bar operations, ensuring high standards of service and customer satisfaction.
- Developed and implemented innovative cocktail menus, enhancing guest experiences and driving sales.
- Analyzed customer feedback to refine service offerings and improve overall bar ambiance.
- Implemented staff scheduling systems, ensuring efficient coverage during peak hours while controlling labor costs.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Supervisor
Parker Hannifin Corp.
Woodridge, IL
04.1988 - 09.2008
- Oversaw day-to-day operations to ensure production targets were met consistently.
- Led team initiatives to streamline processes and enhance operational efficiency.
- Mentored junior staff on best practices for safety and productivity standards.
- Implemented quality control measures to reduce defects in manufactured products.
- Coordinated cross-functional teams to improve workflow and communication across departments.
- Facilitated regular meetings to align team objectives with corporate goals and strategies.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma -
Lions Township Highschool
La Grange, IL05-1989
Skills
- Customer service
- Food safety and sanitation
- Food safety
- Kitchen safety
- Cleanliness standards
- Time management
- Product presentation
- Opening and closing duties
- Cake decorating
- Allergen awareness
- Multitasking and organization
- Attention to detail
- Team leadership
- Problem-solving
- Staff training
- Bar management
- Staff scheduling
- Strategic planning
- Complex Problem-solving
- Decision-making
- Operations management
- Processes and procedures
- Policy enforcement
Timeline
Baker
Self-employeed
08.2024 - Current
Bar Manager /Head Bartender
Evviva Bar & Eatery
12.2010 - Current
Supervisor
Parker Hannifin Corp.
04.1988 - 09.2008
High School Diploma -
Lions Township Highschool