Lisa Flud
Psa Airlines
Bedford,TX
1
Certification
9
years of professional experience
Dedicated Regional Aviation Specialist with expertise in passenger safety and comfort. Manages in-flight services and emergency procedures while enhancing customer relations through teamwork and adaptability. Delivers exceptional service aligned with operational needs, ensuring reliability and effective communication in high-pressure situations.
Work History
Regional Flight Attendant
5 Months- Delivered exceptional customer service, addressing passenger needs and resolving issues promptly.
- Coordinated pre-flight checks and cabin preparations to maintain operational efficiency and safety standards.
- Ensured compliance with safety protocols and regulations during all phases of flight operations.
- Trained new flight attendants on procedures, emergency protocols, and customer service expectations.
- Monitored cabin conditions throughout flights, ensuring comfort and safety for all passengers and crew members.
- Provided assistance during turbulence events by calming anxious passengers and ensuring they were properly secured in their seats.
Medical Assistant/X-Ray Tech
4 Years- Organized patient charts to ensure efficient clinic sessions.
- Performed imaging procedures according to established protocols.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Relayed patient messages to physicians regarding concerns, condition updates, or refill requests to support timely treatment.
- Changed dressings on wounds to promote healing and prevent infection.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized patient charts before each day's clinic sessions began.
Medical Assistant/X-Ray Technician/Receptionist
4 Years- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ordered medical supplies, maintained inventory logs, and restocked exam rooms to ensure efficient patient care.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Administered injections, medications and treatments according to physician instructions.
- Reconciled daily financial transactions against cash receipts to maintain accurate financial records.
- Coordinated appointment scheduling for clients and visitors to optimize clinic workflow.
- Welcomed customers with a friendly smile and engaging conversation upon arrival. and made them feel welcome.
Education
Certified Medical Assistant - Medical Assistant
- Ambassador Igniter
- 200 hours of on the job training at The Vine Medical Center
Initial Flight Attendant Certification - Flight Attendant
Skills
In-flight safety procedures
First aid
Safety protocols
Cabin preparation
Customer engagement
Passenger assistance
Food and beverage service
Clear communication
Cultural awareness
Multitasking and organization
Emergency response
Professional grooming
Personal presentation
Certification
Certified Medical Assistant
Timeline
Regional Flight Attendant
Psa Airlines
04.2026 - CurrentRead More
Medical Assistant/X-Ray Tech
Fort Worth Orthopedics
05.2021 - 05.2025Read More
Medical Assistant/X-Ray Technician/Receptionist
Care-Now
05.2017 - 05.2021Read More
Everest Institute
Certified Medical Assistant from Medical Assistant
Read More
PSA Airlines
Initial Flight Attendant Certification from Flight Attendant
Read More