Lisa Gaidowski

Incoming calls for five states Natural Gas and Electric.

New customer turn on and off and transfer of service.

New Construction, Emergency calls

Credit issues, Billing, Payment Arrangement, Process payments.

Resolved customer complaints through effective one-call resolution techniques. Supported compliance with public utility commission regulations. Assisted in managing dispute resolution processes.

• Led team in executing daily operational strategies to enhance store performance.
• Developed and implemented training programs for new staff to improve service quality.
• Streamlined inventory management processes, reducing discrepancies and improving accuracy.
• Mentored junior employees, fostering a collaborative work environment and enhancing team productivity.
• Daily ledges, banking, ordering merchandise, stocking, paperwork, processed vendors.

• Supervised daily operations to ensure compliance with health and safety standards.
• Trained and mentored new team members on service protocols and operational procedures.
• Coordinated crew schedules to optimize workflow and enhance team performance.
• Implemented process improvements that increased efficiency in food preparation and service delivery.