In Dealer Trainer
Kia Telluride
Facilitated national brand consistency across dealerships to enhance identity and customer service through best practices.
- Provided product demos on Kia Connect to sales staff, emphasizing key competitive benefits
Lisa Gaiser
Pleasant Hill,CA
Summary
Corporate presenter and trainer with extensive experience in delivering engaging training programs and presentations. Skilled in fostering audience connection and simplifying technical information, resulting in improved customer interactions and satisfaction across diverse sectors.
Work History
Corporate Presenter
Audi A4 and Q7. launches
Delivered expertise on Apple CarPlay and Android Auto to support product adoption.
- Conducted Audi Connect training sessions to improve customer engagement and satisfaction.
- Trained sales and service teams on product features through interactive demos to enhance customer interactions.
Corporate Trainer
Affela, Sony Honda Mobility
Developed engaging training programs for diverse employee groups and public audiences to enhance learning and application.
- Demonstrated unique, futuristic infotainment features of PlayStation car, improving customer comprehension and engagement.
- Facilitated understanding of ADAS level 3 self-driving technology powered by AI with Lidar, camera, and sensor systems.
Corporate Presenter
UT Starcom
- Presented infrastructure technology strategies in USA, Dubai, Moscow
Corporate Presenter
Amex
- Coordinated Business Traveler Campaign and Microsoft RSA Cyber Security initiatives to enhance brand awareness and customer engagement.
- Led Windows 10 Live launch and introduced Biometrics, showcasing new features and driving audience interest.
Corporate Presenter
Hyundai Motor America
- Coordinated IDT and special events including World Cup, Tiburon Tour, Mongoose/GT Bike Races, Golf, WUSA, AAA, AYSO, Sports Illustrated Photo Tour to enhance audience engagement and brand visibility
- Demonstrated expertise in fuel cell, PHEV, hybrid and Bluelink.
- Streamlined communication of complex concepts by focusing on clear facts, features, and benefits for better audience understanding
Education
BA - Political Science
San Diego State University
Skills
- Interpersonal skills
- Market research
- Engaging presentations
- Interactive demonstrations
- Concept simplification
- Team collaboration
- Active listening
Facilitation Experience
- Acura MDX Experience IDT, Guided interactive learning sessions on telematics, Competitive advantages- standard safety technologies, National brand continuity
- Audi A4 Launch, Train the Trainers, Tech Star, Apple CarPlay and Android Auto subject matter expert
- Audi Q7 Launch, Lead infotainment technology sales training modules, Audi Connect, MMI and Virtual Cockpit subject matter expert
- UT Starcom - USA, Dubai, Moscow, Articulated infrastructure technology across diverse demographics
- SXSW Innovation Car Connectivity Forum and Pebble Beach Concourse d'elegance - Equus Experience, Genesis Tour, Developed scripts and talking points for training materials, narrations and detailed reports
- Qualcomm - Emergency Response Communication Vehicle Tour, Diplomatic communications for first responders, veterans and government agencies
- Amex Business Traveler Campaign and Microsoft RSA Cyber Security, Windows 10 Live, Biometrics
- Hyundai Motor America IDT and Special Events: World Cup, Tiburon Tour, Mongoose/GT Bike Races, Golf, WUSA, AAA, AYSO, Air Shows, Sports Illustrated Photo Tour, Well versed in fuel cell, PHEV and hybrid technologies, Skilled in explaining automotive technologies in a simple manner targeting many different audiences using fact, feature, benefit
Timeline
In Dealer Trainer
Kia Telluride
Corporate Presenter
Audi A4 and Q7. launches
Corporate Trainer
Affela, Sony Honda Mobility
Corporate Presenter
UT Starcom
Corporate Presenter
Amex
Corporate Presenter
Hyundai Motor America
BA - Political Science
San Diego State University