LISA GIL
Tucson,AZ
Summary
Motivated sever with engaging personality and flexible approach. Upbeat, friendly, and anticipating guest needs to facilitate enjoyable dining experiences. Dependable, fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with guests, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server
Buck And Rider
05.2022 - 07.2024
- Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Provided menus, explained daily specials, and answered questions about menu items.
- Took orders for food and beverages in a professional manner.
- Assisted other servers when needed during peak periods.
- Bussed and reset tables as needed between seating's.
- Accurately recorded orders in POS system while providing excellent customer service.
- Team Service
Server
Cheesecake Factory Inc
01.2019 - 04.2022
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Trained new employees on restaurant procedures and plating techniques.
Education
Cosmetology -
Avalon School of Cosmetology
Mesa, AZHigh School Diploma -
Adrian Wilcox High School
Santa Clara, CASkills
- Upscale Dining Expertise
- Safe Food Handling
- Upselling Skills
- Verbal and Written Communication
- High Energy and Stamina
- High Volume Dining
- Service Oriented
- Safe Alcohol Service
- Decision-Making
- Transactions and Cash Handling
- Order Accuracy
- Menu Memorization and Presentation
- Party Service Experience
Timeline
Server
Buck And Rider
05.2022 - 07.2024
Server
Cheesecake Factory Inc
01.2019 - 04.2022
Cosmetology -
Avalon School of Cosmetology
High School Diploma -
Adrian Wilcox High School
Similar Profiles
Jeffrey GeeJeffrey Gee
Server/Trainer at Buck and RiderServer/Trainer at Buck and Rider
Elizabeth ThomasElizabeth Thomas
Server at Buck and RiderServer at Buck and Rider
Lillian WalkerLillian Walker
Maitre D' at Buck And RiderMaitre D' at Buck And Rider
Adam AlvarezAdam Alvarez
Rx Clinical Programs Pharmacy Technician Representative at HumanaRx Clinical Programs Pharmacy Technician Representative at Humana
Anthony GarciaAnthony Garcia
Automotive Technician at Mission Construction Inc.Automotive Technician at Mission Construction Inc.