Detail-oriented Office Administrator with expertise in Human Resources, data entry, and multi-line phone system management. Delivers strong communication and client relations skills, enhancing customer service and training initiatives. Proficient in QuickBooks, Microsoft Office Suite, and various office applications, streamlining operations and improving efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Office Manager
Adar Dermatology
05.2025 - Current
Managed daily office operations for a busy dermatology practice.
Managed front desk operations for Birmingham and Jasper locations, ensuring smooth daily operations.
Supervised front desk staff to ensure efficient workflow., balanced cash, processed payments, provided customer service, and answered phones to support front desk functions.
Coordinated patient appointments and maintained scheduling software.
Oversaw inventory management for medical supplies and equipment.
Medical Practice Manager
North Alabama Medical Center
Florence, AL
08.2022 - 05.2025
Managed day-to-day operations of Internal Medicine Associates, streamlining processes to enhance patient care.
Oversaw twenty-five employees, two physicians, and one nurse practitioner to ensure effective team performance.
Coordinated staffing across multiple locations, optimizing coverage to meet patient needs.
Interviewing and hiring.
Florence, AL
Business / Office Manager
Hugo Medical Clinic
Hugo, OK
01.1999 - 01.2022
Oversaw sixty-five employees and five physician assistants, developing and maintaining physician call schedules for two hospitals to ensure operational efficiency.
Maintained financial records and payroll for all three clinics, ensuring compliance with State and Federal regulations.
Executed human resources tasks, including recruitment and onboarding processes to facilitate smooth integration of new employees.
Managed the day-to-day operations of a three-clinic medical practice.
Hugo, OK
Education
Business/Early Childhood Degree -
Carl Albert State College
Poteau, OK
Business Degree -
Grayson College
Denison, TX
Diploma -
Bennington High School
Skills
Payroll
Accounts Payable
Billing
QuickBooks
Scheduling
Customer Service
Data Entry
Microsoft Excel
Receptionist
Office Management experience
Administrative experience
Microsoft Word
Microsoft PowerPoint
Bookkeeping/Payroll
Human resources
E-mds Electronic Health Record
Athena Electronic Health Record
Mod Med's EMA for Dermatologist
Certification
Mastering Accounting Basics for QuickBooks
Accounting Basics: Debits and Credits
Mastering QuickBooks Desktop Enterprise Level 1
Mastering QuickBooks Desktop Enterprise Level 2
Mastering QuickBooks Desktop Payroll
Good Clinical Practice E6 Release 2
Nationally Registered Certified Administrative Health Assistant
Certified Rural Health Clinic Professional
Certified Dermatology Tech
The Essentials of Communicating with Diplomacy and Professionalism
Getting the Most from Microsoft Excel
Discovering the Secrets of Microsoft Access
Homebuyers Education
Rural Development Guaranteed Loan Program
Nonfinancial Manager's Guide to Understanding Financial Statements
Loan Processor
References
Victoria Pardue Rowland, DO, 1201 E Jackson St, Hugo, OK, 74743, 580-326-6423, 580-271-1041, dr.pardue.do@hugomedicalclinic.com