LISA HARRINGTON
Davenport,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base.
Overview
12
12
years of professional experience
Work History
Cruise Specialist
Norwegian Cruise Line
Miami, FL
02.2022 - 03.2022
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Implemented automated office systems, optimizing client and data communications as well as records management.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
SUBSTITUTE TEACHER
KELLY EDUCATIONAL SVCS
08.2019 - 10.2021
- Served as a substitute teacher for the Polk County School District for students in Pre-K through 5th grade
- Responsible for engaging with students, classroom management, and following full- time teachers lesson plans.
MEDICAL FOSTER PARENT
06.2014 - 01.2020
- Provided foster and medical care to children placed in my home through the Florida DCF program and Heartland for Children
- I maintained medical records as well as fostered the relationship with the parents as they worked towards reunification with their children.
MERCHANDISE COORDINATOR
WALT DISNEY WORLD
06.2007 - 03.2011
- Assisted with training new cashiers and customer service team members to increase the speed of onboarding
- Complied with cash handling procedures to meet regional cashier variance policy
- Enforced company policies and procedures to strengthen operational standards across departments.
Education
MEDICAL ASSISTANT/PHLEBOTOMY FLORIDA TECHNICAL COLLEGE
06.2013
HIGH SCHOOL DIPLOMA - undefined
LINCOLN HIGH SCHOOL
06.1983
Skills
- Transportation Booking
- Tour and Travel Quotes
- Client Records
- Tour Package Sales
- Client Resolution
- Travel Itineraries
- Travel and Accommodations Explanation
- Credit Card Handling
Timeline
Cruise Specialist
Norwegian Cruise Line
02.2022 - 03.2022
SUBSTITUTE TEACHER
KELLY EDUCATIONAL SVCS
08.2019 - 10.2021
MEDICAL FOSTER PARENT
06.2014 - 01.2020
MERCHANDISE COORDINATOR
WALT DISNEY WORLD
06.2007 - 03.2011
MEDICAL ASSISTANT/PHLEBOTOMY FLORIDA TECHNICAL COLLEGE
HIGH SCHOOL DIPLOMA - undefined
LINCOLN HIGH SCHOOL
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