Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Generic

Lisa Hawryschuk

Dayton,OH

Summary

Experienced healthcare administrator with a strong background in leading operational improvements and strategic initiatives in healthcare settings. Expert in enhancing patient safety, ensuring healthcare compliance, and driving efficiency. Adept at human resources management, fostering a culture of continuous improvement and excellence.

Overview

13
13
years of professional experience

Work History

Director of Practice Operations

Confidential
Dayton, OH
04.2024 - 09.2024
  • Developed physician relationships, encouraged growth and development, reviewed progress.
  • Oversaw fiscal operations, including budget planning, expenditure authorization, and financial reporting.
  • Analyzed data related to patient care costs and utilization rates to recommend cost containment strategies.
  • Improved financial effectiveness by informing and advising board members of current trends, issues and activities.
  • Chaired staff meetings, providing status updates on key activities to clinical management.
  • Implemented policies to ensure compliance with applicable laws and regulations.
  • Recruited, hired and trained new medical and facility staff.
  • Created reports on operational performance metrics such as revenue cycle management data and patient satisfaction scores.
  • Responded proactively to concerns and questions by acting on patient feedback.
  • Directed and coordinated activities of departments such as medical records, business office, and admissions.
  • Created business plans to optimize staffing efficiencies and reporting structures.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Developed marketing plans.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Participated in strategic planning initiatives aimed at developing long-term goals for the practice's growth and success.
  • Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.

Human Resources Director

Luxid (Formerly TriComB2B)
Dayton, Ohio
12.2020 - 06.2024
  • Developed and implemented human resources policies and procedures.
  • Developed employee orientation and training programs for new hires.
  • Created compensation and benefits structures to align with market conditions and budget demands.
  • Provided guidance on complex labor issues including discrimination, harassment, disability accommodations, leaves of absence.
  • Managed recruitment, selection, onboarding and training processes for new employees.
  • Analyzed employee performance data to identify areas of improvement and develop strategies for advancement.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Collaborated closely with department heads on strategic planning initiatives related to workforce optimization.
  • Reviewed employee benefits packages and designed programs to maximize employee satisfaction with compensation plans.
  • Created job descriptions and evaluated job classifications to ensure fair pay practices.
  • Assisted managers in resolving conflicts between team members by providing mediation services.
  • Managed payroll processing activities including time tracking, benefits administration and compensation calculations.
  • Prepared monthly reports on staffing metrics such as headcounts, turnover rates.
  • Managed employee relations issues such as grievances, disciplinary actions and terminations.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.

Director of Hospital Operations

Riverview Health Institute
Dayton, Ohio
06.2014 - 03.2020
  • Directed hospital and medical office operations, ensuring optimal staffing, scheduling, and resource management.
  • Negotiated high-value contracts with vendors and partners to optimize resource allocation.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Established performance metrics and evaluated staff to promote continuous improvement.
  • Analyzed data related to patient care costs and utilization rates to recommend cost containment strategies.
  • Performed financial analysis of hospital services to identify areas for improvement.
  • Facilitated meetings between senior leadership team members to discuss issues related to hospital operations.
  • Chaired staff meetings, providing status updates on key activities to clinical management.
  • Enforced compliance with healthcare laws and regulations through effective policy implementation.
  • Coordinated communication between physicians, staff members, patients, families, government agencies and insurance companies.
  • Directed and coordinated activities of departments such as medical records, business office, and admissions.
  • Implemented cost control policies to limit excessive or unmanaged spending by various teams.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Developed and maintained computerized record management systems to store and process data.
  • Inspected facilities and recommended building or equipment modifications to comply with access, safety and sanitation regulations.

Human Resources Director

Riverview Health Institute
Dayton, Ohio
05.2011 - 03.2020
  • Developed and implemented human resources policies and procedures.
  • Oversaw payroll processing functions to ensure accuracy of payments made to employees.
  • Developed employee orientation and training programs for new hires.
  • Provided guidance on complex labor issues including discrimination, harassment, disability accommodations, leaves of absence.
  • Developed and executed recruitment strategies, ensuring successful staffing of medical practices..
  • Devised training and educational programs for new and existing employees.
  • Collaborated closely with department heads on strategic planning initiatives related to workforce optimization.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Provided support during labor disputes by representing the organization at hearings or meetings with unions or government agencies.
  • Coordinated employee benefits programs, including health insurance and retirement plans.
  • Created job descriptions and evaluated job classifications to ensure fair pay practices.
  • Followed up with licensees to verify adherence to requirements.
  • Served as a point of contact for employees seeking advice or assistance related to HR matters.
  • Liaised between management and employees by relaying work information, adjustments and grievances.
  • Investigated workplace accidents and provided recommendations for corrective actions as needed.
  • Maintained records of all incidents, including accident reports, near misses, and unsafe conditions or acts.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Provided training on safe work practices, emergency procedures, hazardous materials handling and other topics related to occupational health and safety.

Education

J.D. - Law

Saint Mary's University-School of Law
San Antonio, TX
06-2008

Bachelor of Science - Business Management

Rochester Institute of Technology (RIT)
Rochester
06-2003

Skills

  • Strategic leadership
  • Operations management
  • Healthcare and legal compliance
  • Organizational development
  • Human resources management
  • Safety and preparedness
  • Operational efficiency
  • Risk management

Timeline

Director of Practice Operations

Confidential
04.2024 - 09.2024

Human Resources Director

Luxid (Formerly TriComB2B)
12.2020 - 06.2024

Director of Hospital Operations

Riverview Health Institute
06.2014 - 03.2020

Human Resources Director

Riverview Health Institute
05.2011 - 03.2020

J.D. - Law

Saint Mary's University-School of Law

Bachelor of Science - Business Management

Rochester Institute of Technology (RIT)

Accomplishments

  • Spearheaded a Failure Mode Effects Analysis (FMEA)focused around billing and reimbursement issues, the results of which, decreased write-offs by 81%, increased accuracy of claim coding by 63%, decreased the conversion of insurance reimbursements by 37%, and increased total collectible revenue by over $2.5M.
  • Created and implemented streamlined contract review and negotiation process which decreased contracted service costs by 28%.
  • Developed and implemented financial responsibility eduction process that decreased the conversion of insurance payments by 73%.
  • Coordinated and implemented a "blue room" in response to security and safety risks which increased Dayton police presence and decreased security incidents by 82%.
  • Created and implemented a formal internal controls process that decreased accounting risks due to payment inaccuracies, vendor delays, unsatisfactory credit card tracking, and conversion of funds.
  • Developed in-depth case costing system designed to analyze surgical payment patters and evaluate profitability.
Lisa Hawryschuk