Lisa Hawryschuk
Dayton,OH
Summary
Experienced healthcare administrator with a strong background in leading operational improvements and strategic initiatives in healthcare settings. Expert in enhancing patient safety, ensuring healthcare compliance, and driving efficiency. Adept at human resources management, fostering a culture of continuous improvement and excellence.
Overview
13
13
years of professional experience
Work History
Director of Practice Operations
Confidential
Dayton, OH
04.2024 - 09.2024
- Developed physician relationships, encouraged growth and development, reviewed progress.
- Oversaw fiscal operations, including budget planning, expenditure authorization, and financial reporting.
- Analyzed data related to patient care costs and utilization rates to recommend cost containment strategies.
- Improved financial effectiveness by informing and advising board members of current trends, issues and activities.
- Chaired staff meetings, providing status updates on key activities to clinical management.
- Implemented policies to ensure compliance with applicable laws and regulations.
- Recruited, hired and trained new medical and facility staff.
- Created reports on operational performance metrics such as revenue cycle management data and patient satisfaction scores.
- Responded proactively to concerns and questions by acting on patient feedback.
- Directed and coordinated activities of departments such as medical records, business office, and admissions.
- Created business plans to optimize staffing efficiencies and reporting structures.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Developed marketing plans.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Participated in strategic planning initiatives aimed at developing long-term goals for the practice's growth and success.
- Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
Human Resources Director
Luxid (Formerly TriComB2B)
Dayton, Ohio
12.2020 - 06.2024
- Developed and implemented human resources policies and procedures.
- Developed employee orientation and training programs for new hires.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Provided guidance on complex labor issues including discrimination, harassment, disability accommodations, leaves of absence.
- Managed recruitment, selection, onboarding and training processes for new employees.
- Analyzed employee performance data to identify areas of improvement and develop strategies for advancement.
- Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
- Collaborated closely with department heads on strategic planning initiatives related to workforce optimization.
- Reviewed employee benefits packages and designed programs to maximize employee satisfaction with compensation plans.
- Created job descriptions and evaluated job classifications to ensure fair pay practices.
- Assisted managers in resolving conflicts between team members by providing mediation services.
- Managed payroll processing activities including time tracking, benefits administration and compensation calculations.
- Prepared monthly reports on staffing metrics such as headcounts, turnover rates.
- Managed employee relations issues such as grievances, disciplinary actions and terminations.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Director of Hospital Operations
Riverview Health Institute
Dayton, Ohio
06.2014 - 03.2020
- Directed hospital and medical office operations, ensuring optimal staffing, scheduling, and resource management.
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Collaborated with senior leadership to set long-term objectives for the company.
- Established performance metrics and evaluated staff to promote continuous improvement.
- Analyzed data related to patient care costs and utilization rates to recommend cost containment strategies.
- Performed financial analysis of hospital services to identify areas for improvement.
- Facilitated meetings between senior leadership team members to discuss issues related to hospital operations.
- Chaired staff meetings, providing status updates on key activities to clinical management.
- Enforced compliance with healthcare laws and regulations through effective policy implementation.
- Coordinated communication between physicians, staff members, patients, families, government agencies and insurance companies.
- Directed and coordinated activities of departments such as medical records, business office, and admissions.
- Implemented cost control policies to limit excessive or unmanaged spending by various teams.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Developed and maintained computerized record management systems to store and process data.
- Inspected facilities and recommended building or equipment modifications to comply with access, safety and sanitation regulations.
Human Resources Director
Riverview Health Institute
Dayton, Ohio
05.2011 - 03.2020
- Developed and implemented human resources policies and procedures.
- Oversaw payroll processing functions to ensure accuracy of payments made to employees.
- Developed employee orientation and training programs for new hires.
- Provided guidance on complex labor issues including discrimination, harassment, disability accommodations, leaves of absence.
- Developed and executed recruitment strategies, ensuring successful staffing of medical practices..
- Devised training and educational programs for new and existing employees.
- Collaborated closely with department heads on strategic planning initiatives related to workforce optimization.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Provided support during labor disputes by representing the organization at hearings or meetings with unions or government agencies.
- Coordinated employee benefits programs, including health insurance and retirement plans.
- Created job descriptions and evaluated job classifications to ensure fair pay practices.
- Followed up with licensees to verify adherence to requirements.
- Served as a point of contact for employees seeking advice or assistance related to HR matters.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Investigated workplace accidents and provided recommendations for corrective actions as needed.
- Maintained records of all incidents, including accident reports, near misses, and unsafe conditions or acts.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
- Provided training on safe work practices, emergency procedures, hazardous materials handling and other topics related to occupational health and safety.
Education
J.D. - Law
Saint Mary's University-School of Law
San Antonio, TX06-2008
Bachelor of Science - Business Management
Rochester Institute of Technology (RIT)
Rochester06-2003
Skills
- Strategic leadership
- Operations management
- Healthcare and legal compliance
- Organizational development
- Human resources management
- Safety and preparedness
- Operational efficiency
- Risk management
Timeline
Director of Practice Operations
Confidential
04.2024 - 09.2024
Human Resources Director
Luxid (Formerly TriComB2B)
12.2020 - 06.2024
Director of Hospital Operations
Riverview Health Institute
06.2014 - 03.2020
Human Resources Director
Riverview Health Institute
05.2011 - 03.2020
J.D. - Law
Saint Mary's University-School of Law
Bachelor of Science - Business Management
Rochester Institute of Technology (RIT)
Accomplishments
- Spearheaded a Failure Mode Effects Analysis (FMEA)focused around billing and reimbursement issues, the results of which, decreased write-offs by 81%, increased accuracy of claim coding by 63%, decreased the conversion of insurance reimbursements by 37%, and increased total collectible revenue by over $2.5M.
- Created and implemented streamlined contract review and negotiation process which decreased contracted service costs by 28%.
- Developed and implemented financial responsibility eduction process that decreased the conversion of insurance payments by 73%.
- Coordinated and implemented a "blue room" in response to security and safety risks which increased Dayton police presence and decreased security incidents by 82%.
- Created and implemented a formal internal controls process that decreased accounting risks due to payment inaccuracies, vendor delays, unsatisfactory credit card tracking, and conversion of funds.
- Developed in-depth case costing system designed to analyze surgical payment patters and evaluate profitability.
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