Lisa Hayes
Liberty,South Carolina
Summary
Food service professional with over 15 years of experience in managing cafeteria operations. Experience in staff training, problem solving, and inventory control, dedicated to delivering quality meal services while adhering to health and safety standards. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, time-management and multitasking abilities.
Overview
18
18
years of professional experience
Work History
Food Service Manager
School District Of Pickens County
Easley, South Carolina
10.2010 - Current
- Oversaw daily food service operations in school district cafeterias to ensure efficient meal delivery and student satisfaction.
- Train and supervise staff in food preparation and safety protocols.
- Coordinated inventory management and ordering to maintain adequate supply levels and minimize shortages.
- Ensure compliance with health regulations during food service activities.
- Collaborate with others to enhance meal offerings for students.
- Conduct staff performance evaluations and provide constructive feedback.
- Supervise daily operations of the kitchen staff to ensure compliance with health and safety regulations.
- Adhere to company food, safety, quality and sanitation policies.
- Provide ongoing training for new employees on safe food handling practices.
- Maintain records of food inventory, supplies, and equipment.
- Monitor actions of staff and customers to uphold health and safety standards.
- Order necessary supplies and ingredients on a regular basis to meet operational needs.
- Review daily task list with employees and assign tasks for completion.
- Ensure proper portioning and serving of meals according to established standards.
- Implemented cost-saving initiatives that reduced food waste and optimized use of leftovers, contributing to overall budget management.
Pharmacy Technician
CVS
Easley, South Carolina
08.2018 - 03.2022
- Assisted customers with prescription inquiries and medication information.
- Processed prescription orders using pharmacy management software.
- Maintained cleanliness and organization of the pharmacy workspace.
- Collaborated with pharmacists to ensure accurate medication preparation.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Prepared prescription transfers to other pharmacies.
Shift Manager/Caterer
Duke Energy
Seneca, SC
07.2008 - 10.2010
- Managed daily cash intake by counting out registers and tabulating profits.
- Balanced cash registers to confirm accurate financial reporting.
- Managed inventory levels to ensure adequate supply for daily operations.
- Delegated work to staff, setting priorities and goals.
- Assisted employees in task completion during peak periods to enhance service efficiency.
- Trained new employees on safety protocols and operational procedures.
- Ensured accurate completion of all opening and closing duties according to established guidelines.
- Inspected work areas regularly for cleanliness and organization standards.
- Maintained cleanliness and organization of work area.
Education
Associate of Applied Science - Business Management
Tri CountyTechnical College
Pendleton, SC05-1999
Skills
- Food safety
- Inventory management
- Staff training
- Cross-training staff
- Time management
- Problem solving
Timeline
Pharmacy Technician
CVS
08.2018 - 03.2022
Food Service Manager
School District Of Pickens County
10.2010 - Current
Shift Manager/Caterer
Duke Energy
07.2008 - 10.2010
Associate of Applied Science - Business Management
Tri CountyTechnical College