Lisa Hill
Zillah,WA
Summary
Caring Licensed Massage Therapist with building great relationships with clients and staff members. Insightful, business-savvy and experienced in sales and marketing techniques.
Overview
10
10
years of professional experience
Work History
Licensed Massage Therapist
Sole Therapy Medical Day Spa
Yakima , WA
2023.10 - Current
- Developed individualized treatment plans based on client assessments and preferences.
- Managed appointments through scheduling software systems with accurate records of services rendered.
- Responded promptly to any questions or inquiries from potential customers about services offered.
- Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
- Collaborated with other healthcare professionals such as physicians or physical therapists when necessary for client care coordination.
Licensed Massage Therapist
Yakima Integrative Health
Yakima , WA
2022.05 - 2023.10
- Reviewed patient charts prior to each session in order to identify any new information that may affect treatment plan decisions.
- Ensured a safe environment for both staff members and clients at all times by adhering to safety regulations set forth by the state licensing board.
- Documented clients' medical histories and conditions in order to determine contraindications to treatment.
- Maintained accurate records of all treatments provided to clients in compliance with company policies and procedures.
Licensed Massage Therapist
Sole Therapy Medical Day Spa
Yakima , WA
2016.10 - 2022.05
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Reviewed patient charts prior to each session in order to identify any new information that may affect treatment plan decisions.
- Managed front desk operations such as scheduling appointments, checking out patients or answering phone calls.
- Documented clients' medical histories and conditions in order to determine contraindications to treatment.
- Cleaned and sterilized equipment before each use according to established protocols.
Licensed Massage Therapist
Warninger Chiropractic
Yakima , WA
2014.09 - 2016.10
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Provided exceptional customer service, addressing any concerns and ensuring a therapeutic and relaxing massage experience.
- Maintained detailed client records, including treatment notes and health history, ensuring confidentiality and compliance with HIPAA regulations.
- Assessed client progress over multiple sessions, adjusting techniques and treatment plans as necessary for optimal results.
Education
Certification - Massage Therapy
Yakima Massage School
Yakima, WA2013-06
High School Diploma -
Davis High School
Yakima, WA1995-06
Skills
- Administrative Procedures
- Physical Strength
- Body Mechanics
- Social skills
- Reflective listening
- Customer Service
- Wellness Maintenance
- Relationship Building
- Effective Communications
Timeline
Licensed Massage Therapist
Sole Therapy Medical Day Spa
2023.10 - Current
Licensed Massage Therapist
Yakima Integrative Health
2022.05 - 2023.10
Licensed Massage Therapist
Sole Therapy Medical Day Spa
2016.10 - 2022.05
Licensed Massage Therapist
Warninger Chiropractic
2014.09 - 2016.10
Certification - Massage Therapy
Yakima Massage School
High School Diploma -
Davis High School
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