Lisa Hill
Zillah,WA
Summary
Caring Licensed Massage Therapist with building great relationships with clients and staff members. Insightful, business-savvy and experienced in sales and marketing techniques.
Overview
10
10
years of professional experience
Work History
Licensed Massage Therapist
Sole Therapy Medical Day Spa
Yakima, WA
10.2023 - Current
- Developed individualized treatment plans based on client assessments and preferences.
- Managed appointments through scheduling software systems with accurate records of services rendered.
- Responded promptly to any questions or inquiries from potential customers about services offered.
- Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
- Collaborated with other healthcare professionals such as physicians or physical therapists when necessary for client care coordination.
Licensed Massage Therapist
Yakima Integrative Health
Yakima, WA
05.2022 - 10.2023
- Reviewed patient charts prior to each session in order to identify any new information that may affect treatment plan decisions.
- Ensured a safe environment for both staff members and clients at all times by adhering to safety regulations set forth by the state licensing board.
- Documented clients' medical histories and conditions in order to determine contraindications to treatment.
- Maintained accurate records of all treatments provided to clients in compliance with company policies and procedures.
Licensed Massage Therapist
Sole Therapy Medical Day Spa
Yakima, WA
10.2016 - 05.2022
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Reviewed patient charts prior to each session in order to identify any new information that may affect treatment plan decisions.
- Managed front desk operations such as scheduling appointments, checking out patients or answering phone calls.
- Documented clients' medical histories and conditions in order to determine contraindications to treatment.
- Cleaned and sterilized equipment before each use according to established protocols.
Licensed Massage Therapist
Warninger Chiropractic
Yakima, WA
09.2014 - 10.2016
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Provided exceptional customer service, addressing any concerns and ensuring a therapeutic and relaxing massage experience.
- Maintained detailed client records, including treatment notes and health history, ensuring confidentiality and compliance with HIPAA regulations.
- Assessed client progress over multiple sessions, adjusting techniques and treatment plans as necessary for optimal results.
Education
Certification - Massage Therapy
Yakima Massage School
Yakima, WA06-2013
High School Diploma -
Davis High School
Yakima, WA06-1995
Skills
- Administrative Procedures
- Physical Strength
- Body Mechanics
- Social skills
- Reflective listening
- Customer Service
- Wellness Maintenance
- Relationship Building
- Effective Communications
Timeline
Licensed Massage Therapist
Sole Therapy Medical Day Spa
10.2023 - Current
Licensed Massage Therapist
Yakima Integrative Health
05.2022 - 10.2023
Licensed Massage Therapist
Sole Therapy Medical Day Spa
10.2016 - 05.2022
Licensed Massage Therapist
Warninger Chiropractic
09.2014 - 10.2016
Certification - Massage Therapy
Yakima Massage School
High School Diploma -
Davis High School
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