Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Hill

Fleetwood,NY

Summary

Experienced with providing support in social work environments, ensuring smooth administrative processes. Utilizes strong communication and organizational skills to assist in client care and documentation. Knowledge of developing and maintaining effective client relationships to support their well-being.

Overview

23
23
years of professional experience

Work History

Social Worker Assistant III

OPWDD
09.2005 - 02.2025
  • Assisted clients in navigating social services to ensure access to necessary resources.
  • Collaborated with social workers to develop and implement care plans tailored to individual needs.
  • Conducted assessments to identify client strengths and challenges, enhancing service delivery effectiveness.
  • Maintained accurate documentation of client interactions and progress, ensuring compliance with organizational standards.
  • Facilitated support groups and community workshops, resource utilization.
  • Monitored client progress, providing feedback to social workers for ongoing adjustments to care plans.
  • Engaged with families, educating them on available resources and strategies for improving overall well-being.
  • Upheld ethical standards of social work practice, ensuring that all actions were in the best interest of clients and their families.
  • Empowered individuals by assisting them in setting realistic goals for personal growth and self-sufficiency.
  • Collaborated with multidisciplinary teams to ensure cohesive and effective support for clients and families.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Protected clients' health information with strict protocols focused on controlling access to confidential information.

Child Protective Services Investigator

ACS
05.2002 - 05.2005
  • Conducted comprehensive investigations to assess child safety and welfare concerns.
  • Collaborated with law enforcement and community organizations to coordinate protective services.
  • Developed detailed case reports documenting findings and recommendations for intervention.
  • Evaluated risk factors and family dynamics to inform decision-making processes.
  • Trained new investigators on protocols, procedures, and best practices in child welfare investigations.
  • Provided crisis intervention and support resources to families in need of assistance.
  • Upheld high-quality service delivery standards through consistent adherence to state laws governing child protection practices and procedures.
  • Testified in court hearings as an expert witness, providing essential information for legal decision-making processes.
  • Mitigated future risks to children''s well-being by facilitating referrals to appropriate mental health or substance abuse treatment providers when necessary.

Education

Bachelor of Science - Psychology

College of New Rochelle
New Rochelle, NY
01-2002

Skills

  • Crisis management
  • Family communication
  • Substance abuse awareness
  • Client advocacy
  • Care planning
  • Mental health assessment
  • Behavioral management
  • Psychosocial needs assessment

Timeline

Social Worker Assistant III

OPWDD
09.2005 - 02.2025

Child Protective Services Investigator

ACS
05.2002 - 05.2005

Bachelor of Science - Psychology

College of New Rochelle

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