Lisa Hogan
Grand Rapids,MI
Summary
I have worked with the public for over 35 years and have always enjoyed it. Making the public my first priority and making them feel comfortable, whatever the situation may be. I've always enjoyed working with others as well and helping them out anyway I can and am a very punctual and hard working individual.
Ambitious, career-focused job seeker, anxious to obtain an entry-level Delivery Driver position to help launch career while achieving company goals.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Restaurant Server
Beacon Hill at Eastgate
Grand Rapids, MI
10.2019 - 12.2023
- Taking orders, setting up trays with food and drink and serving to proper dining area, closing cleaning and stocking duties.
Retail Associate/Cashier
B2 Outlet Store
Kentwood, MI
08.2019 - 01.2020
- Retail pricing and stocking of clothes and merchandise
- Sales on POS system.
Self-employed Hairstylist part-time
Home-based part-time
Grand Rapids, MI
11.2016 - 08.2019
- All hairstyling techniques, answering phone, scheduling appointments, retail sales.
Warehouse Associate
Amway Corporation
Ada, MI
10.2018 - 12.2018
- Temporary position requiring inventory control, sorting, packing, unpacking and arranging inventory in new facility.
Warehouse Processor
Goodwill Industries
Grand Rapids, MI
06.2018 - 09.2018
- Sorting and pricing of donated goods and stocking shelves with audited donated goods.
Self Employed Hair Stylist
In-Home Hairstyling Services
Grand Rapids, MI
11.2016 - 09.2018
- Haircuts, styling, color, permanents, facial waxing, handling cash drawer, setting appointments.
Self Employed Hair Stylist
Eastgate Hair Salon
Grand Rapids, MI
07.2014 - 11.2016
- Haircuts, color, permanents, styling, facial waxing, retail sales
- Also worked part-time in Barbershop
- Worked with cash/credit drawer sales and setting appointments, answering multi-line phone, cleaning salon.
Self Employed Hair Stylist
Today's Headlines
Grand Rapids, MI
07.2012 - 07.2014
- Haircuts, styling, color, permanents, facial waxing, retail sales, handling cash/credit drawer transactions, taking appointments, answering multi-line phone, cleaning salon.
Self Employed Hair Stylist
Hairtopia Salon
Grand Rapids, MI
09.2003 - 06.2012
- Haircuts, styling, color, permanents, facial waxing, retail sales, handling cash/credit drawer transactions, taking appointments, answering multi-line phone, cleaning of salon.
Self Employed Hair Stylist
Shear Perfection Salon
Grand Rapids, MI
07.1992 - 09.2003
- Haircuts, styling, color, permanents, facial waxing, retail sales, handling cash/credit drawer transactions, taking appointments, answering multi-line phone, cleaning salon.
Hair Stylist
Fiesta Hair Salon
Grand Rapids, MI
05.1987 - 06.1992
- Haircuts, styling, color, permanents, handling cash/credit drawer transactions, appointment settings for Hair Salon and Tanning Salon, answering multi-line phone, cleaning salon, taking inventory.
Education
High school Diploma - Cosmetology license in Haircuts,styling, color, permanents
Peggy Whites Hair Design College
12.1986
Two years college - Business
Muskegon Community College
05.1984
High school diploma - Business
Muskegon Catholic Central
06.1982
Skills
- POS (10 years)
- Warehouse Associate (3 years)
- Picker Packer
- Shipping Receiving
- Order Puller (1 year)
- Unloading
- Loading
- General Labor (3 years)
- Hairdresser (10 years)
- Cosmetology (10 years)
- Hairstylist (10 years)
- Grooming
- POS (3 years)
- Organizational Skills (10 years)
- Customer Service (10 years)
- Sales (10 years)
- Fast Learner (10 years)
- Server (6 years)
- Restaurant experience (6 years)
- Basic math (10 years)
- Guest services (10 years)
- Serving (10 years)
- Inventory Control (10 years)
- Profit & Loss (10 years)
- Hospitality (10 years)
- 10 key calculator (10 years)
- Cleaning (10 years)
- Retail Sales
Certification
- Licensed Hairstylist, 04/01/87, Present, Renewal of license every two years.
- Driver's license, 09/01/80, Present
Additional Information
I enjoy working with the public immensely, and work very well with others or on my own. I have experience in working with the public for over 30 years including serving food and beverages, answering a multi-line phone, handling cash/credit card transactions. I am a very punctual and hard working individual.
Assessments
- Food Service: Customer Situations, Highly Proficient, 11/01/19, Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting.
- Verbal Communication, Proficient, 04/01/19, Measures a candidate's ability to effectively convey information when speaking.
- Attention to Detail Skills, Proficient, 04/01/19, Measures a candidate's ability to use diligence when drafting and editing documents.
- Delivery Driver, Familiar, 05/01/19, Interpreting instructions, reading maps, and solving problems.
- Cognitive Ability, Proficient, 06/01/19, Measures a candidate's ability to combine pieces of information to form general rules or conclusions.
- Customer Focus & Orientation, Proficient, 07/01/19, Responding to customer situations with sensitivity.
- Personality: Hard-Working, Expert, 07/01/19, Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
- Delivery Driver, Familiar, 06/01/19, Interpreting instructions, reading maps, and solving problems.
- Customer Focus & Orientation, Proficient, 09/01/19, Responding to customer situations with sensitivity.
- Administrative Assistant, Proficient, 11/01/19, Using basic scheduling, attention to detail, and organizational skills in an office setting.
- Reliability, Familiar, 05/01/19, Tendency to be dependable and come to work
- Bartending, Proficient, 02/01/20, Understanding, pouring, and mixing drink orders
Personal Information
- Title: Entrepreneur
- Work Permit: Authorized to work in the US for any employer
Timeline
Restaurant Server
Beacon Hill at Eastgate
10.2019 - 12.2023
Retail Associate/Cashier
B2 Outlet Store
08.2019 - 01.2020
Warehouse Associate
Amway Corporation
10.2018 - 12.2018
Warehouse Processor
Goodwill Industries
06.2018 - 09.2018
Self-employed Hairstylist part-time
Home-based part-time
11.2016 - 08.2019
Self Employed Hair Stylist
In-Home Hairstyling Services
11.2016 - 09.2018
Self Employed Hair Stylist
Eastgate Hair Salon
07.2014 - 11.2016
Self Employed Hair Stylist
Today's Headlines
07.2012 - 07.2014
Self Employed Hair Stylist
Hairtopia Salon
09.2003 - 06.2012
Self Employed Hair Stylist
Shear Perfection Salon
07.1992 - 09.2003
Hair Stylist
Fiesta Hair Salon
05.1987 - 06.1992
High school Diploma - Cosmetology license in Haircuts,styling, color, permanents
Peggy Whites Hair Design College
Two years college - Business
Muskegon Community College
High school diploma - Business
Muskegon Catholic Central