Lisa Holland
Orlando,FL
Summary
Experienced Marketing Professional offering expertise in advertising and departmental coordination. Demonstrated history of working with sales teams to achieve success in running [Type] marketing campaigns. Proficient in [Software], market analysis and strategic development. Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies. Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Exceptional knowledge of [Location] market conditions and extensive network of title, inspection and banking professionals.
Overview
10
10
years of professional experience
Work History
Sales Associate
Exploria
Kissimmee, FL
05.2023 - 09.2023
- Managed customer inquiries and provided information about timeshare ownership packages.
- Conducted tours of timeshare properties to potential buyers.
- Negotiated prices and closing details with customers.
- Provided guidance on financing options available for timeshares.
- Resolved customer complaints in a timely manner.
- Developed sales strategies to increase revenue and maximize profits.
- Organized promotional events to market the company's products and services.
- Maintained accurate records of all sales transactions, including deposits, payments.
- Analyzed market trends and identified new business opportunities.
- Assisted customers in understanding their rights and responsibilities as owners of timeshares.
- Prepared reports detailing customer feedback and satisfaction levels.
- Ensured compliance with state regulations regarding timeshare sales.
- Participated in team meetings to discuss current projects and upcoming goals.
- Implemented creative marketing tactics to attract new customers.
- Collaborated with other departments to ensure successful completion of sale transactions.
Marketing Timeshare
Wyndham Vacation Ownership
10.2021 - 02.2023
- Expediting check ins by calling out to my leads trying to book them for a tour of the property and a timeshare presentation then I make sure they don't have any issues with their check in process or the room
- Filling out tours and putting everything in the computer
- Morning reminder calls for their tours
- Calling the rooms to make sure they have everything they need for their room
- Exceptional ability to follow clear rules and organized methods
- Telecommunications skills
- Customer Service expert
- strong problem- solving skills
- Recognized by peers and management for going above and beyond normal job functions
Marketing Timeshare
Bluegreen Vacations
12.2020 - 08.2021
- Expediting check ins for a faster experience
- I multitasked multiple task at once I would call my leads and see people face to face
- Experience with the computers and filling out paper work
- educate owners and guest of new information
- signing up owners an guest to go on a timeshare presentation
- handling any issues family's may have and getting it situated in a proper manner
Nursing Assistant
Florida Hospital
01.2018 - 11.2019
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Manager
Deland Truck Center
01.2014 - 06.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Skilled at working independently and collaboratively in a team environment.
- This is a family business I've learned a lot over the years I have experience in sales, customer service, management, inventory, selling company's product line
Education
Associate of Science - Business
Daytona State College
Daytona Beach, FL12.2013
Skills
- Business Management Principles
- Client Service
- Problem-solving skills
- Social perceptiveness
- Excellent people skills
- Multi-tasking strength
- Sales expertise
- Exceptional customer service
- Product and service sales
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Exploria
05.2023 - 09.2023
Marketing Timeshare
Wyndham Vacation Ownership
10.2021 - 02.2023
Marketing Timeshare
Bluegreen Vacations
12.2020 - 08.2021
Nursing Assistant
Florida Hospital
01.2018 - 11.2019
Manager
Deland Truck Center
01.2014 - 06.2019
Associate of Science - Business
Daytona State College
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