Lisa Holley
Moncks Corner,SC
Summary
Trustworthy and organized professional with a proven record of accuracy, customer service, and administrative support. Skilled in handling confidential information, multitasking, and providing efficient, high-quality service to clients.
Overview
3
3
years of professional experience
Work History
Referral Coordinator
Griswold Care Pairing
Goose Creek, South Carolina
02.2025 - Current
- Coordinated client referrals to ensure timely access to care services.
- Managed communication between caregivers and clients for seamless scheduling.
- Maintained accurate records of clients using electronic health record systems.
- Educated clients on available care options and the referral process.
- Conducted follow-ups with clients to confirm appointments and address concerns.
- Prioritized clients according to urgency and adhered to appropriate referral deadlines.
- Answered questions and resolved concerns raised by both clients and loved ones.
- Communicated regularly with clients regarding their care plans following a referral.
- Verified documents and associated records to catch and resolve discrepancies.
- Created reports on referral activity and outcomes.
- Performed additional office duties, handling client service inquiries and receiving payments.
- Compiled, recorded, or coded data from referrals using computer or specified form.
- Maintained accurate records of all clients, including contact information and follow-up
- Maintained accurate and up-to-date client records, including client status and follow-up information.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Vet Technician Assistant
Cane Bay Veterinary Clinic
Summerville, USA
09.2023 - 02.2025
- Assisted veterinarians in examining and treating animals.
- Prepared food for hospitalized.
- Restrained and stabilized animals during examination and treatment.
- Monitored vital signs during surgery and notified veterinarian of changes.
- Clean rooms for the next patient.
- Keep flow of laundry.
- Clean around clinic.
- Assist techs prep for surgery.
- Assist techs in rooms.
- Stock around clinic to keep clinic flowing.
- Blood draws.
- Pulling up vaccines.
- Giving vaccines.
Home Care Provider
Griswold Cares
Summerville, USA
12.2022 - 09.2023
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed care plan and directions to administer medications.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Assisted clients with mobility issues by using appropriate transfer techniques.
- Assisted clients with bathing, dressing and incontinence care.
- Performed light housekeeping tasks for patient comfort.
Education
High School Diploma -
Cane Bay High School
Summerville, SC12.2022
Skills
- Animal Handling
- Veterinary Terminology
- Client Communication
- Prescription Filling
- Euthanasia Assistance
- Surgical Assistance
- Animal Restraint
- Vital Signs
- Supply Restocking
- Referral coordination
- Electronic health records
- Client education
- Care plan implementation
- Communication skills
- Conflict resolution
- Time management
- Team collaboration
- Attention to detail
- Client support
- Organizational growth
- HIPAA regulations
- Multi-line telephone operation
- Electronic client files
- physical files
- Caseload management
- Notetaking and documentation
- Team building
- Adaptability
- Professionalism
Timeline
Referral Coordinator
Griswold Care Pairing
02.2025 - Current
Vet Technician Assistant
Cane Bay Veterinary Clinic
09.2023 - 02.2025
Home Care Provider
Griswold Cares
12.2022 - 09.2023
High School Diploma -
Cane Bay High School