Lisa Hooker
Humble,TX
Summary
Meticulous Pharmacy Technician specializing in prescription processing and regulatory compliance, ensuring high standards of data entry accuracy and customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Data Entry Pharmacy Technician
ReVive
Houston, Texas
04.2025 - 07.2025
- Processed prescription orders with precision, ensuring timely customer fulfillment.
- Reviewed prescriptions for compliance and accuracy with regulatory standards.
- Supported team members in promptly resolving pharmacy-related inquiries.
- Managed filing system for medical records, invoices, and other essential documents.
- Troubleshot software issues affecting data entry processes and system maintenance.
- Created new customer profiles while updating demographics, allergies, and medication information in pharmacy systems.
Compounding Pharmacy Technician
Covetrus
Houston, Texas
03.2024 - 01.2025
- Compounded custom medications for pets according to precise formulas and regulatory guidelines.
- Maintained organized work areas to uphold compliance with safety standards.
- Collaborated with peers, technicians, and pharmacists to prioritize prescription orders for pets.
- Verified daily incoming drug inventories, reported discrepancies, and updated inventory records.
- Assisted with pharmacy technology updates and troubleshooting to enhance operational efficiency.
- Partnered with veterinary staff to ensure consistent quality of patient care.
- Provided exceptional service to pet owners, fostering repeat business.
Pharmacy Technician
Walmart
Livingston, Texas
10.2018 - 07.2023
- Processed customer prescriptions with accuracy and efficiency.
- Managed inventory levels and regularly restocked shelves to ensure availability.
- Handled customer inquiries while providing clear product information.
- Collaborated with team members to enhance workflow efficiency.
- Worked with healthcare professionals to support comprehensive patient care.
- Analyzed medication utilization data to identify trends for improvement.
- Assisted pharmacist in managing high prescription volume and addressing customer questions.
- Resolved customer complaints professionally and promptly.
Pharmacy Technician Manager
Splendora Pharmacy
Splendora, Texas
12.2012 - 10.2018
- Supervised daily pharmacy operations to ensure regulatory compliance.
- Managed inventory and coordinated timely restocking of medications and supplies.
- Executed office duties, including material ordering and workspace organization.
- Responded promptly to customer inquiries via email and phone.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Organized and updated paper and electronic filing systems to enhance efficiency.
- Developed procedures and forms to improve workflow effectiveness.
- Processed and verified invoices for accuracy while managing vendor communications regarding discrepancies.
Education
Pharmacy Technician - Pharmacy
Gensis Vocational Training
Houston, TX06-2004
High School Diploma -
Shepherd High School
Shepherd, TX06-1999
Skills
- Prescription processing and inventory management
- Regulatory compliance and HIPAA adherence
- Data entry accuracy and quality assurance
- Medication compounding and animal care
- Customer relationship management and problem solving
- Attention to detail and organizational skills
- Medical terminology proficiency and multitasking
- Human and animal safety
Certification
- Texas Pharmacy Registered Technician Registration, Active, #112394
- PTCB, Active, 270100103111906
Timeline
Data Entry Pharmacy Technician
ReVive
04.2025 - 07.2025
Compounding Pharmacy Technician
Covetrus
03.2024 - 01.2025
Pharmacy Technician
Walmart
10.2018 - 07.2023
Pharmacy Technician Manager
Splendora Pharmacy
12.2012 - 10.2018
Pharmacy Technician - Pharmacy
Gensis Vocational Training
High School Diploma -
Shepherd High School