Lisa Hudson
Jackson,MO
Summary
Strategic leader with a proven track record in multi-unit management, driving operational efficiency and enhancing customer satisfaction through effective team management and task delegation.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Area Supervisor
PHS Management/McDonald's
2001.03 - Current
- Oversaw daily operations across multiple locations, ensuring adherence to company standards and policies.
- Trained and mentored staff on operational procedures, enhancing team performance and service quality.
- Implemented efficiency initiatives that streamlined workflows, reducing operational costs and improving customer satisfaction.
- Analyzed sales data to identify trends, driving strategic decisions for inventory management and staffing needs.
- Conducted regular audits of store compliance, maintaining high standards of safety and cleanliness across all locations.
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
Education
No Degree - Social Work
Southeast Missouri State University
Cape Girardeau, MOSkills
- Team management
- Production management
- Task delegation
- Operational oversight
- Strategic planning
- Organized
- Adaptable
- Problem Solver
Accomplishments
Collaborated with the team to host a model restaurant for the best burger rollout (Cape Girardeau MO/ Cape 3)
Supervise a team of more than 100 employees
Implemented new training programs (management and crew)
Conduct food safety classes/exams for the company
Ensure community involvement- McTeacher nights, Partner in education, donations for school fundraisers, etc
Certification
Manager Food Safety Certification- 8/29/2027 expiration
Proctor Food Safety Certification- 2029 expiration
Hamburger University Graduate- Dean's List 2008
Timeline
Area Supervisor
PHS Management/McDonald's
2001.03 - Current
No Degree - Social Work
Southeast Missouri State University