Lisa Hung
Millbrae,CA
Summary
Mortgage Loan Officer with 17 years of experience. Dependable in building customer base. Specialize in builder relationships and will continue to work with Robson Homes a new residential builder in San Jose, Ca as a preferred Loan Officer. Well-versed in loan products and customer engagement strategies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Mortgage Loan Originator
U.S. Bank
09.2005 - 07.2023
- Interviewed applicants to assess loan requirements.
- Explained different types of loans pertaining to client needs.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Worked with underwriters to obtain final loan approval.
- Partnered with Real Estate Agents at open houses.
- Partnered with Robson Homes in San Jose, Ca, a new residential builder site as a preferred Loan Officer.
Retail Bank Manager
U.S. Bank
10.2003 - 07.2015
- Identified partnership opportunities and established favorable business connections.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Education
City College of San Francisco
San Francisco, CA1986
Skills
- Customer Service
- Loan Product Knowledge
- Real Estate Lending Processes
- Detail Orientation
- Time management skills
- Thoroughness
- Confidentiality
- Analyzing information
- Decision making
Certification
- NMLS License from 2010 to current.
- NASD Series 6 Securities License from 2000-2005.
- NASD Series 63 Securities License from 2000-2005.
- Life and Health Insurance License from 2000-2005.
Timeline
Mortgage Loan Originator
U.S. Bank
09.2005 - 07.2023
Retail Bank Manager
U.S. Bank
10.2003 - 07.2015
City College of San Francisco
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