Lisa Hunt

Loan Coordinator

Southern Bank

Cabot, AR

03.2012 - Current

Provides regional training sessions for new loan coordinators regarding best practices in the field, and daily job duties. I have developed training materials to use once returning to hired locations. I remain available to provide ongoing support by striving to maintain an open line of communication.
Maintains branch tracking reports for required post-closing loan documentation.
Works independently for the Regional Market President and branch loan officers, gathering requested information such as appraisals, flood certificates, and insurance, while communicating with title companies and customers for general required information.
Completes general clerical duties, such as filing, photocopying, faxing, scanning documentation, and communicating with customers both verbally and in writing.
Verifying title insurance requirements and exceptions will secure the requested lien positions for real estate funding.
Processes loan payments, interest charges, fees, and principal balances as needed.
Submits loan payoffs to title companies and customer requests with payment instructions.
Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Updates client account information and records in company databases.
Type loan documentation before processing, and upload the loans into the company database.
Verifies that loan documentation is accurate before closing, and that loans are funded correctly in a timely manner.
Provides assistance in ensuring loan-related compliance is followed before loan fundings.
Ordering monthly inspection reports on construction loans, and updating the results in customer files.
Responsible for all types of lien filings, such as direct liens, mortgages, modifications, UCC, and FAA.
Capable of closing the most complex loans and TRID loans while following compliance guidelines.