Professional Summary
Overview
Work History
Education
Skills
Timeline

Lisa Hunt

Dunkin Donuts
Sylmar,CA
1
year of professional experience

Enthusiastic Crew Member skilled in cross-selling and upselling. Self-starter with dynamic interpersonal, writing and math skills. Looking for opportunity improve success with retail operation.

Work History

Crew Member

2 Months
Dunkin Donuts | Wilmington, MA | 10.2018 - 12.2018
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Utilized all machinery and equipment while observing various safety precautions and practices.
  • Assembled food orders while maintaining appropriate portion control.
  • Developed loyal clientele through friendly interactions, positive attitude and prompt assistance.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Prepared hot beverages, including coffee and tea according to customer requests.
  • Communicated openly with management team during each shift to promote smooth workflows.
  • Addressed guest concerns and resolved all issues to guests’ satisfaction.

SeniorSales Brand Representative

7 Months
Summit Retail Solutions Inc. | New Bedford, MA | 01.2018 - 08.2018

Handled all aspects of Road shows in Wholesale Clubs in New Hampshire to include Sales, marketing, promotion of products, administrative duties and inventory.

  • Responded to customer requests via telephone and email and effectively answered questions and inquiries.
  • Entered details such as payments, account information and call logs into system.
  • Worked directly with management,  and inventory department to brainstorm, discuss strategy and mitigate  issues.
  • Achieved increased sales by product knowledge.

Manager

3 Months
TechniArt Inc. | Collinsville, CT | 09.2017 - 12.2017
  • Recruited and developed  employees for Sales positions.
  • Developed marketing initiatives and leveraged networking referrals to promote business development.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
  • Strengthened existing customer relationships through extensive communication and proven marketing strategies.
  • Managed client correspondence and tracked records to foster office efficiency.
  • Scheduled and assigned daily work and activities for sales team.

Education

Associate Degree - Radiologic Technology

Middlesex Community College - Bedford | Bedford, MA | 1979

Skills

Beverage preparation
Interactive communication skills
Food preparation
Hospitality service expertise
Customer engagement
Sale expertise
Ordering procedures
Product promotion
Verbal and written communication
Team standards
Point of sale knowledge
Communication skills
Telephone etiquette
Stocking and replenishing
Accurate cash handling
Order delivery practices
Food preparation and safety
Customer service
Point-of-sale transactions
Food running
Menu memorization

Timeline

Crew Member

Dunkin Donuts
10.2018 - 12.2018Read More

SeniorSales Brand Representative

Summit Retail Solutions Inc.
01.2018 - 08.2018Read More

Manager

TechniArt Inc.
09.2017 - 12.2017Read More

Middlesex Community College - Bedford

Associate Degree from Radiologic Technology
Read More
Lisa Hunt