LISA JACKSON
Gaithersburg,MD
Overview
6
6
years of professional experience
Work History
Medical Secretary
Abdow Friendship Pediatrics
07.2022 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Performed various administrative tasks by filing, copying and faxing documents.
Dr. Byron Cooper
Dr. Byron Cooper
12.2017 - 06.2022
- Registered new patients in electronic medical records prior to appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Secretarial Studies And Office Administration
Pace University
New York, NYCERTIFICATE - Billing
Sanz School
Silver Spring, MD06.2000
High School Diploma -
Evander Childs H.S.
Bronx, NY06.1988
Skills
- Medical terminology
- Insurance Verification
- Multitasking Abilities
- Attention to Detail
- Telephonic Customer Support
Timeline
Medical Secretary
Abdow Friendship Pediatrics
07.2022 - Current
Dr. Byron Cooper
Dr. Byron Cooper
12.2017 - 06.2022
Secretarial Studies And Office Administration
Pace University
CERTIFICATE - Billing
Sanz School
High School Diploma -
Evander Childs H.S.
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