Lisa Jacques
Owner Housecleaning Company
Fort Mohave,AZ
Summary
Dynamic professional with a proven track record in small business operations and customer relations, notably at Simply Housecleaning & Services. Excelled in relationship building and efficient cleaning techniques, enhancing customer satisfaction and operational efficiency. Demonstrates exceptional verbal communication and a commitment to health and safety standards.
Overview
15
15
years of professional experience
Work History
Owner
Simply Housecleaning & Services
06.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Substitute Teacher
Bullhead City Elementary School District
07.2021 - 05.2022
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Utilized differentiated instruction techniques to accommodate diverse learning needs within the classroom effectively.
- Organized lesson plans using teaching software for long-term interim assignments.
- Collaborated with colleagues to develop interdisciplinary lesson plans, promoting a comprehensive understanding of the subject matter.
Body Shop Office Assistant
Cliff Findlay Auto Center
02.2011 - 12.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Med Tech/Elderly Caregiver
Davis House Retirement Home
07.2009 - 02.2011
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Education
No Degree - Early Childhood Education
Mohave Community College
Kingman, AZ05-2021
High School Diploma -
Centennial High School
Peoria, AZ03-2007
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Health and safety
- Chemical handling
- Scheduling
- Efficient cleaning techniques
- Deep cleaning processes
Timeline
Substitute Teacher
Bullhead City Elementary School District
07.2021 - 05.2022
Owner
Simply Housecleaning & Services
06.2019 - Current
Body Shop Office Assistant
Cliff Findlay Auto Center
02.2011 - 12.2018
Med Tech/Elderly Caregiver
Davis House Retirement Home
07.2009 - 02.2011
No Degree - Early Childhood Education
Mohave Community College
High School Diploma -
Centennial High School
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