Lisa Johnson
Hemet,CA
Summary
Reliable and detail-oriented professional with 10+ years of experience in customer service, administrative support, and sales. Skilled in front desk operations, data entry, appointment scheduling, and cash handling. Adept at multitasking and providing exceptional customer experiences. As well as a professional caregiver with strong foundation in providing compassionate and personalized in-home support. Skilled in assisting with daily living activities, medication management, and creating safe, nurturing environment. Strong collaborator focused on achieving optimal client outcomes while adapting to changing needs. Reliable and empathetic with excellent communication and problem-solving skills.
Overview
19
19
years of professional experience
Work History
IHSS Provider
Self-Employed
01.2023 - Current
- Provide in-home care and support services for clients, assisting with daily living activities.
Front Desk Receptionist / Sales Associate
Precision Window Tinting
Hemet, CA
03.2013 - 12.2023
- Managed multi-line telephone system and scheduled appointments.
- Handled customer inquiries, filing, faxing, and front desk operations.
- Assisted with advertising and sales support.
Manager
Salon Fringe
01.2016 - 11.2016
- Oversaw appointment scheduling, confirmations, and follow-up calls.
- Managed inventory, product ordering, and product sales.
- Ran social media ads to promote services and products.
- Assisted customers and handled cash transactions.
Customer Service / Temporary Employee
Apple One Employment
11.2015 - 01.2016
- Managed customer payments, emails, faxing, and daily reporting.
- Supported mortgage-related client needs and performed data entry.
Administrative Assistant
Employment Solutions
12.2006 - 04.2009
- Performed shipping and receiving, inventory management, and filing.
- Assisted patients and supported office operations including multi-line phones and faxing.
Patient Care Assistant
Physical Therapy Sports Institute
10.2007 - 03.2008
- Prepared exam rooms and assisted patients with exercises and treatments.
- Supported doctor routines and performed daily reports.
- Assisted with membership and product sales.
Administrative Assistant
Downtown Athletic Club
03.2007 - 10.2007
- Managed multi-line phones, faxing, emailing, and filing.
Education
GED -
Beaumont Adult School
11-2015
Skills
- Data Entry (10 years)
- Customer Service & Front Desk Operations
- Cash Handling & Cash Register
- Sales & Product Promotion
- Multi-Line Telephone Management
- Microsoft Word, Excel, Office (16 years experience)
- Compassionate caregiving
- Housekeeping tasks
- Personal hygiene assistance
- Emotional support
- Transportation assistance
- Meal preparation
- Client confidentiality
- Medical appointment coordination
- Mobility assistance
- Housekeeping
Languages
English
Native or Bilingual
Timeline
IHSS Provider
Self-Employed
01.2023 - Current
Manager
Salon Fringe
01.2016 - 11.2016
Customer Service / Temporary Employee
Apple One Employment
11.2015 - 01.2016
Front Desk Receptionist / Sales Associate
Precision Window Tinting
03.2013 - 12.2023
Patient Care Assistant
Physical Therapy Sports Institute
10.2007 - 03.2008
Administrative Assistant
Downtown Athletic Club
03.2007 - 10.2007
Administrative Assistant
Employment Solutions
12.2006 - 04.2009
GED -
Beaumont Adult School