Lisa Jones
MORROW,OH
Summary
Detail-oriented Billing and Accounts Receivables Manager with 30 years of experience in improving invoicing efficiency and resolving customer disputes. Proven track record of enhancing cash flow and establishing strong communication channels to support organizational objectives.
Overview
41
41
years of professional experience
Work History
Billing Manager
Belcan Engineering Group, LLC a Cognizant Company
Blue Ash, OH
10.2025 - Current
- Coordinated billing operations to ensure timely invoicing and payment processing.
- Assisted in resolving customer inquiries related to billing discrepancies.
- Monitored billing cycles for accuracy and compliance with company policies.
- Acted as a subject matter expert within the organization on billing procedures and policies, providing guidance and support to colleagues as needed.
Billing and Accounts Receivables Manager
Belcan Corporation
Blue Ash, OH
11.1996 - 09.2025
- Led a team of billing specialist in improving invoicing accuracy and efficiency.
- Collaborated with cross-functional teams to resolve customer billing disputes effectively.
- Analyzed aging reports to identify trends and initiate corrective actions for overdue accounts.
- Established strong communication channels between accounts receivable and other departments, fostering collaboration on shared objectives such as revenue generation and customer relations.
- Improved cash flow for the company through efficient management of accounts receivable, timely billing, and diligent follow-up on past-due amounts.
- Enhanced customer satisfaction by promptly resolving billing disputes and addressing questions regarding invoices or payment terms.
Accounts Receivable and Billing Specialist
Cincinnati Electronics
Mason, OH
08.1993 - 11.1996
- Managed accounts receivable processes, ensuring timely invoicing and collections.
- Streamlined billing procedures, enhancing accuracy and efficiency across departments.
- Reviewed client accounts to resolve discrepancies and maintain accurate records.
- Assisted in audit preparation by providing detailed documentation of accounts receivable transactions, contributing to a smooth and efficient process.
Senior Accounts Payable Specialist
Cincinnati Electronics Corporation
Mason, OH
05.1992 - 08.1993
- Managed end-to-end accounts payable processes, ensuring timely and accurate invoice processing.
- Reconciled vendor statements and resolved discrepancies to maintain strong supplier relationships.
- Trained and mentored junior staff on accounts payable best practices and compliance requirements.
- Implemented process improvements that enhanced operational efficiency within accounts payable workflows.
Financial Analyst
Cincinnati Electronics Corporation
Evendale, OH
11.1989 - 05.1992
- Analyzed financial data to support budgeting and forecasting processes.
- Played a key role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.
- Supported successful negotiations, preparing detailed financial models and scenarios.
Customer Service Representative
Merit Savings and Loan
Norwood, OH
06.1985 - 08.1989
- Processed account transactions accurately, ensuring compliance with banking regulations.
- Resolved complex customer situations by utilizing problem-solving skills and escalating issues when necessary.
- Developed strong relationships with clients through personalized service, building trust and loyalty with the bank.
Education
Associate of Science -
Cincinnati State Technical And Community College
Cincinnati, OH1991
Skills
- Team building
- Staff training and development
- Invoice processing
- Process improvements
- Attention to detail
- Problem-solving
- Reliability
- Critical thinking
- Decision-making
- Prioritizing and planning
- Analytical thinking
- Organizational skills
Accomplishments
2026 All Star Award - Billing Integration
Timeline
Billing Manager
Belcan Engineering Group, LLC a Cognizant Company
10.2025 - Current
Billing and Accounts Receivables Manager
Belcan Corporation
11.1996 - 09.2025
Accounts Receivable and Billing Specialist
Cincinnati Electronics
08.1993 - 11.1996
Senior Accounts Payable Specialist
Cincinnati Electronics Corporation
05.1992 - 08.1993
Financial Analyst
Cincinnati Electronics Corporation
11.1989 - 05.1992
Customer Service Representative
Merit Savings and Loan
06.1985 - 08.1989
Associate of Science -
Cincinnati State Technical And Community College