Summary
Overview
Work History
Education
Skills
Certification
Timeline
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LISA KARDOOSE
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LISA KARDOOSE

Mortgage Processor
Norton,MA

Summary

Detail-oriented mortgage processing professional with a strong focus on enhancing operational efficiency and compliance accuracy. Proven ability to manage complex projects while collaborating effectively with lenders and clients, ensuring timely and accurate mortgage processing.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Mortgage Processor II

DCU a division of First Technology FCU
Marlborough
08.2025 - Current
  • Process mortgage applications efficiently for various loan products.
  • Review financial documents for accuracy and compliance with regulations.
  • Maintain detailed records of loan files in the processing system.
  • Analyze credit reports to determine borrowers' financial status and capacity to repay mortgage loans.
  • Coordinate with lenders, title companies, appraisers, and attorneys to ensure timely completion of all transactions.
  • Review and verify loan applications for accuracy, completeness, and compliance with underwriting guidelines.
  • Verify accuracy of data entered into automated underwriting systems such as Fannie Mae DU, LP or Freddie Mac LP, DO.
  • Streamlined processing procedures to enhance overall operational efficiency.

Commercial Lending Specialist

Rockland Trust
Somerset
05.2024 - 06.2025
  • Served as liaison among Lending Center Manager, Commercial Loan Officers, attorneys, customers, and various bank departments to facilitate communication and process flow.
  • Prepare documents for loan origination, renewals and closings, such as commitment letters, credit memos, and other required documents.
  • Prepared documents for loan origination, renewals and closings, such as commitment letters, credit memos, and other required documents.
  • Ordered and tracked documents necessary for loan file completion, including floods, appraisals, and ESAs, ensuring compliance with requirements.
  • Reviewed documentation against commitment and the credit memo
  • Processed and track all income and expenses information and reviewed monthly finance reports for accuracy
  • Process and track all income and expenses information and review monthly finance reports for accuracy
  • Obtained and reviewed documentation deficiency reports and cured deficiencies.
  • Assist in ensuring lender compliance with federal laws applicable to Rockland Trust’s lending function.

Senior Mortgage Operations QC Analyst

Silicon Valley Bank N.A.
Newton
03.2022 - 05.2024
  • Analyzed all documentation in file (credit reports, insurance, titles, purchase contracts, trust, power of attorney, appraisal) to ensure accurate information
  • Ensure all disclosures required are in file accurate, signed, and dated to meet compliance along with state specific disclosures.
  • Prepared maintenance and compliance reports for executive summaries and presentations.
  • Designed plans to improve operations and suggested changes to systems for overall organization.
  • Collaborated with management and employees to assess business practices and determine areas for analysis.
  • Generated reports of findings to help management with making key decisions.
  • Analyzed and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.
  • Reviewed process failures and determined root causes.
  • Worked effectively in fast-paced environments
  • Proved successful working within tight deadlines and a fast-paced environment
  • Applied effective time management techniques to meet tight deadlines

Senior Mortgage Closer

Loandepot
Norwood
10.2019 - 02.2022
  • Balance Closing Disclosure with closing title/attorney
  • Responsible for ordering wires for closing, order supplement wires if needed
  • Clear all PTF conditions prior to authorizing disbursement
  • Explained different types of loans pertaining to client situations.
  • Worked with underwriters to fix application problems and resolve issues.
  • Reviewed loan files and updated to match current standards.
  • Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
  • Monitored pipelines to track and log status of loans.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.

Mortgage Loan Processor/Post Closer

Liberty Bay Credit Union
Braintree
04.2013 - 10.2017
  • Processed mortgage loan applications accurately and successfully for over 15 years
  • Collaborated with loan officers to ensure timely, accurate service for clients throughout mortgage process.
  • Managed conditions from underwriting departments to facilitate timely loan processing.
  • Coordinated closing process with attorneys, title companies, and government clerks to ensure seamless transactions.
  • Prepared file for final clear-to-close by branch management.
  • Set up and completed loan submission packages.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Maintained compliance with privacy and security requirements

Education

Travel And Tourism -

Southeastern Academy of Travel And Tourism
Kissimmee, FL

Skills

  • Loan processing
  • Quality control
  • Operations analysis
  • Filing systems
  • Attention to detail
  • Analytical skills
  • Time management
  • Team collaboration
  • Communication abilities

Certification

  • NMLS License
    Issued April 2013
    Credential ID 1060302

Timeline

Senior Mortgage Processor II

DCU a division of First Technology FCU
08.2025 - Current

Commercial Lending Specialist

Rockland Trust
05.2024 - 06.2025

Senior Mortgage Operations QC Analyst

Silicon Valley Bank N.A.
03.2022 - 05.2024

Senior Mortgage Closer

Loandepot
10.2019 - 02.2022

Mortgage Loan Processor/Post Closer

Liberty Bay Credit Union
04.2013 - 10.2017

Travel And Tourism -

Southeastern Academy of Travel And Tourism
LISA KARDOOSEMortgage Processor