Summary
Work History
Education
Skills
Timeline
Generic

LISA KASPRZYK

Yorkville,USA

Summary

Results-driven referral specialist with extensive experience in pediatric healthcare. Expertise in medical terminology and appointment management, enhancing patient scheduling efficiency. Proven ability to deliver exceptional customer service while ensuring timely access to care. Skilled in coordinating patient referrals and communicating effectively with insurance providers.

Work History

Referral Specialist/Medical Assistant

Utica Pediatrics
New Hartford, USA
  • Obtained authorizations for specialist appointments and coordinated scheduling for timely patient access.
  • Checked insurance eligibility, collected co-payments, and managed appointment scheduling and changes.
  • Schedule MRIs, CT scans, Ultrasounds, etc.
  • Updated and maintained current specialist provider lists to ensure accurate referrals.
  • Ensured timely transfer of patient records to maintain continuity of care.
  • Answer phones, register new patients.

Drug Screener/Receptionist/Medical Assistant

IMA (Industrial Medical Associates)
Utica, USA
  • DOT testing & physicals for truck drivers.
  • Managed filing, phone communications, appointment scheduling, payment processing, chart setup, rooming assistance, and courier pickups to support seamless operations.
  • Checked in/out patients referred by employers for job screening to ensure timely processing.
  • Provided patient services at facility until closure

Medical Assistant

Slocum-Dickson Medical Group
New Hartford, New York
  • Obtained vital signs and documented medical histories accurately.
  • Prepared examination rooms with necessary equipment and supplies.

Education

Certificate - Administrative Medical Office Assistant, Medical Transcription, Medical Terminology

BOCES Adult Night School
Rome, NY

Diploma -

New York Mills Jr-Sr High School
New York Mills, NY

Skills

  • Appointment scheduling
  • Insurance verification
  • Patient record management
  • Appointment scheduling
  • Patient scheduling
  • Patient outreach
  • Follow-up skills
  • Follow-up skills

Timeline

Referral Specialist/Medical Assistant

Utica Pediatrics

Drug Screener/Receptionist/Medical Assistant

IMA (Industrial Medical Associates)

Medical Assistant

Slocum-Dickson Medical Group

Certificate - Administrative Medical Office Assistant, Medical Transcription, Medical Terminology

BOCES Adult Night School

Diploma -

New York Mills Jr-Sr High School

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LISA KASPRZYK