Lisa Keith

• Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
• Engaged customers and provided very high level of service and support, helping find desired products and items.
• Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
• Performed key tasks to promote inviting grocery store appearance.
• Experienced in resets and planograms in adherence with company policy
• Daily use of Periscope for production, ordering, discards, sales, shrink control, backroom organization, and inventory
• Took initiative based on sales and guest orders to adjust periscope successfully
• Able to assist in multiple departments
• Able to navigate and order successfully using periscope and persistent spot checking
• Utilized CGO to maintain and out of stock under 8% consistently
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Same job description as Tupelo, MS location

• Checked and tested foods to verify quality and temperature.
• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Maintained building and grounds upkeep, self promoted, set up and coordinated participation in local events increasing marketing potential and sales
• Trained and managed a crew of 20+

• Identified and addressed customer complaints to promote satisfaction and loyalty
• Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
• Adhered to daily operations, cash handling, food safety, training, and guest satisfaction

• Maintained kitchen hardware and repaired tools or ordered equipment.
• Scheduled kitchen staff of 20+ people.
• Lowered restaurant cost by closely monitoring food waste and labor management
• Hired 10+ team members to work on high-demand team of professionals.
• Conducted weekly and monthly inventories of beer, wine, liquor, and food.
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• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Checked and tested foods to verify quality and temperature.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
• Trained managers and GMS in adherence to company policy for stores in other regions.
• Serv-safe certified