Lisa Kerrick
Lahaina,HI
Summary
Proactive hands-on, serviced-focused Food and Beverage Manager with 11 years of managerial experience in a high volume, fast paced food and hospitality environment. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
General Manager
Mala Ocean Tavern
07.2022 - 09.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and product development.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Developed and maintained relationships with customers and suppliers.
Restaurant Manager/Beverage Manager
Hula Grill Kaanapali
09.2005 - 07.2022
- Elevated and maintained service standards in all departments.
- Carefully interviewed, selected, trained, and supervised staff.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Demonstrated the ability to be versatile in all departments of the restaurant.
- Provided business plan ideas to be implemented throughout the year.
- Maintained liquor, beer, and wine ordering, within or below budget.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
Bookkeeper / Bartender
Lahaina Fish Company
06.2002 - 07.2005
- Responsible for handling all incoming and outgoing money transactions.
- Maintained and processed invoices, deposits, and money logs.
- Demonstrated ability to attend to detail.
- Executed all beverages for guests in an quick efficient manner.
Education
Bachelor of Science - Nutrition Sciences
Kaplan University
Davenport, IA06.2010
Skills
- Excellent customer service skills
- Sommelier Certification
- Food Preparation and Safety/ServSafe Certified
- Menu Planning
- Conflict Resolution
- Employee Motivation
- Profit and Loss
- Employee Scheduling
- Employee Retention
- POS system development
Timeline
General Manager
Mala Ocean Tavern
07.2022 - 09.2023
Restaurant Manager/Beverage Manager
Hula Grill Kaanapali
09.2005 - 07.2022
Bookkeeper / Bartender
Lahaina Fish Company
06.2002 - 07.2005
Bachelor of Science - Nutrition Sciences
Kaplan University
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