Lisa LaPorta
Citrus Heights,CA
Summary
Patient-focused Clinical Medical Assistant with 21 years experience. Proficient in all elements of patient care with a background providing hands-on assistance to physicians and nurses while ensuring smooth operations at the front desk. Passionate professional with exceptional talents in taking health histories and keeping patients calm during stressful situations. Offering exemplary communication, time management while prioritizing patients needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Care Center Lead
Sutter Valley Medical Foundation
06.2022 - Current
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
- Contributed to efficient clinic operations by managing inventory levels of medical supplies, placing orders when necessary, and organizing storage areas for easy access.
- Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
Transfer Center Coordinator
Dignity Health Corporate Office
06.2017 - 07.2021
- Facilitate transfer of critical care and inpatients to appropriate facility and unit.
- Efficient communication with referring and receiving hospital staff to ensure timely placement of patients to appropriate level of care.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Facilitated continuity of care by managing handoffs between shifts and maintaining comprehensive patient records.
Clinical Medical Assistant
Sutter Medical Foundation, Occupational Health
05.2010 - 12.2017
- Documented vital signs and health history for patients in clinic environment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed venipuncture and administered vaccinations and medications for patients.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Education
Medical Assisting
Western Career College
Sacramento, CA09.2003
Skills
- Clinical Leadership
- Coaching/Mentoring
- Staff Development and Training
- Specimens collection and processing
- Inventory and supply management
- Epic Software Proficiency
- EHR Optimization
- Clinical workflow expertise
- Patient Care Coordination
- Vital signs monitoring
- HIPAA Compliance
- Phlebotomy Technician (NCPT)
Certification
- CPT1 licensed through California Dept. Of Public Health
- Healthcare Provider CPR through American Heart Association
Timeline
Care Center Lead
Sutter Valley Medical Foundation
06.2022 - Current
Transfer Center Coordinator
Dignity Health Corporate Office
06.2017 - 07.2021
Clinical Medical Assistant
Sutter Medical Foundation, Occupational Health
05.2010 - 12.2017
Medical Assisting
Western Career College
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