LISA LE
San Jose,USA
Summary
Experienced in working with individuals who are unhoused or at risk, collaborating to create personalized plans that support their personal growth and journey
toward self-sufficiency. Lived experiences combined with a solid educational background that enhance the ability to connect with clients. Active listener who is
cautious of language and tone when working with clients. Passionate, trauma-informed individual with a growth mindset and desire to take on new challenges.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Case Manager | MVP
Lifemoves
03.2025 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Provided leadership, guidance and support to staff members.
Program Assistant
Safe Alternatives to Violent Environments
10.2023 - 03.2025
- Assess client's needs and serve as a linkage to resources such as housing applications, FASFA, job applications etc
- Perform and participate in the process of intakes and exits as needed Provide crisis intervention, de-escalation, peer counseling and safety planning for shelter clients
- Maintain accurate records and documentation of services to input into the agency data entry system in a timely manner.
- Coordinate seamlessly with Safe House team to ensure continuity of services, addressing client needs through effective communication and teamwork.
- Place food and supply orders for the Safe House and ensure Safe House remains within the monthly budget
- Track Safe House budget and disburse grants appropriately
Education
Bachelor of Arts - Sociology
University of California, Santa Cruz
Santa Cruz, CA03-2024
Associate of Arts - Sociology
De Anza College
Cupertino, CA06-2021
Associate of Arts - Psychology
De Anza College
Cupertino, CA06-2021
Associate of Arts - Liberal Arts
De Anza College
Cupertino, CA06-2021
Skills
Crisis Intervention
Active listening
Conflict resolution
Collaboration
Relationship building
Documentation and reporting
Time management
Data confidentiality
Verbal and written communication
Certification
- 40 HOUR DV ADVOCATE TRAINING - Narika
- MENTAL HEALTH FIRST AID - National Council for Mental Wellbeing
- FOUNDATIONS OF HARM REDUCTION - National Harm Reduction Coalition
- OVERDOSE PREVENTION AND RESPONSE - National Harm Reduction Coalition
- ENGAGING PEOPLE WHO USE DRUGS - National Harm Reduction Coalition
Languages
English
Vietnamese
Timeline
Case Manager | MVP
Lifemoves
03.2025 - Current
Program Assistant
Safe Alternatives to Violent Environments
10.2023 - 03.2025
Bachelor of Arts - Sociology
University of California, Santa Cruz
Associate of Arts - Sociology
De Anza College
Associate of Arts - Psychology
De Anza College
Associate of Arts - Liberal Arts
De Anza College
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