Lisa Leake
Phoenix,AZ
Summary
Health unit coordinator with a focus on efficient patient information processing and admissions coordination. Recognized for effective problem-solving and communication skills that bridge gaps between medical staff and patients. Committed to enhancing operational efficiency and patient satisfaction.
Overview
22
22
years of professional experience
Work History
Health Unit Coordinator
Select Specialty Hospital, LTECH
Phoenix, Arizona
07.2023 - Current
- Coordinated communication between departments to address patient care needs and enhance collaboration.
- Processed patient information in electronic health record systems to ensure accurate and timely data management.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Managed daily operations of health unit, ensuring efficient handling of administrative tasks like filing, faxing, and photocopying.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Scheduled appointments and procedures using hospital management systems.
- Organized patient records, charts, and other documents in an orderly manner.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Greeted visitors and directed them to the proper area of the office.
- Responded to emergency situations by following hospital protocols and assisting medical staff.
- Ensured the cleanliness and organization of the nursing station and patient areas to maintain a safe environment.
- Assisted with orienting new employees to departmental procedures.
- Utilized healthcare software systems for patient scheduling, billing, and record management efficiently.
Health Unit Coordinator
JOHN C. LINCOLN HEALTH NETWORK, Deer Valley Hospital
Phoenix, Arizona
04.2004 - 06.2010
- Operated as Patient Care Technician and Hospital Unit Coordinator managing dual programs for both Emergency Department and Hospital functions.
Education
Master of Arts - Christian Counseling
Kingdom of God Apostolic Ministries International
Phoenix, AZ06-2017
Some College (No Degree) - CNA
The Shanti Group
Phoenix, AZ03-2003
Some College (No Degree) - Medical Office Management/ Ward Clerk Certificate
Bryman Medical School
Long Beach, CA05-1989
High School Diploma -
Harriet Tubman
Los Angeles, CA06-1984
Skills
- Chart assembly
- Patient scheduling
- Unit reception
- Emergency response support
- Healthcare software
- Epic systems
- Cerner/Capacity Management
- Medical terminology
- Training and mentoring
- Problem-solving
- Communication
- Interpersonal skills
- Certified in CPR/AED
Work Preference
Work Type
Part TimeSalary Range
$45000/yr - $200000/yrTimeline
Health Unit Coordinator
Select Specialty Hospital, LTECH
07.2023 - Current
Health Unit Coordinator
JOHN C. LINCOLN HEALTH NETWORK, Deer Valley Hospital
04.2004 - 06.2010
Master of Arts - Christian Counseling
Kingdom of God Apostolic Ministries International
Some College (No Degree) - CNA
The Shanti Group
Some College (No Degree) - Medical Office Management/ Ward Clerk Certificate
Bryman Medical School
High School Diploma -
Harriet Tubman