Lisa Lee
Williamston
Summary
Dedicated Medical Assistant with expertise in patient-focused care, ensuring compliance with HIPAA regulations. Proven ability to streamline processes and enhance patient experiences through compassionate communication and effective collaboration.
Compassionate professional with a strong foundation in patient-focused care and phlebotomy. Experienced in mentoring staff and implementing EHR systems to support accurate clinical documentation and improve patient experiences.
Detail-oriented Medical Assistant skilled in electronic health records and clinical documentation. Successfully reduced patient wait times and improved satisfaction through compassionate care and efficient processes. Committed to delivering high-quality care and enhancing patient outcomes.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
ECU Peds Endo
Greenville, NC
10.2023 - Current
- Led initiatives to streamline patient intake processes, reducing wait times significantly.
- Mentored junior staff on clinical procedures and best practices in patient care delivery.
- Implemented electronic health record (EHR) systems to enhance data accuracy and accessibility.
- Collaborated with healthcare providers to develop comprehensive care plans tailored to individual needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Educated families on treatment plans and medication administration for improved health outcomes.
Medical Assistant
ECU Gen Peds
Greenville, NC
09.2022 - 10.2023
- Administered immunizations and conducted health screenings for pediatric patients.
- Assisted in managing patient records and ensuring compliance with HIPAA regulations.
- Coordinated appointment scheduling and patient follow-ups to enhance clinic efficiency.
- Educated families on treatment plans and medication administration for improved health outcomes.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
C|NA 2
Vidant Medical Hospital
Greenville, NC
02.2018 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
CNA
Roanoke River Rehabilitation & Nursing Center
Williamston, NC
09.2015 - 03.2018
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and documentation for accurate health records.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Maintained cleanliness and safety of patient environments to uphold health standards.
Education
No Degree - CNA 1 And 2
Martin Community College
Windsor, NC12-2015
High School Diploma -
College of The Albermarle
Manteo, NC10-1990
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Professionalism and ethics
- Compassionate caregiver
- Sterile technique
Certification
- CNA - Certified Nurse Assistant
- RMA - Registered Medical Assistant
- CCMA - Certified Clinical Medical Assistant
- CMA - Certified Medication Aide
Timeline
Medical Assistant
ECU Peds Endo
10.2023 - Current
Medical Assistant
ECU Gen Peds
09.2022 - 10.2023
C|NA 2
Vidant Medical Hospital
02.2018 - 08.2022
CNA
Roanoke River Rehabilitation & Nursing Center
09.2015 - 03.2018
No Degree - CNA 1 And 2
Martin Community College
High School Diploma -
College of The Albermarle