Lisa Lewandowski
St, Francis,MN
Summary
I would love to continue my career with TTC, where I can use my strong sales skills, marketing background and ability to work with people in best possible ways for achieving company sales goals.
Overview
14
14
years of professional experience
Work History
Travel Specialist
Grand European Travel
02.2020 - Current
- Developed strong customer relationships through personalized attention, resulting in repeat business and referrals.
- Advised guests on available guided tour options based on their desired places to visit, budget and vacation time.
- Stayed current on industry trends and destination updates, ensuring accurate and relevant information for clients.
- Utilized Salesforce to effectively to track client interactions – ensuring timely follow-ups on inquiries or booking requests.
Travel Consultant
Vail Resorts
11.2018 - 12.2019
- Customized guest vacation based on desired location, budget and activities.
- Met and exceeded monthly sales goals and incentives.
- Actively participated in company trainings to gain more knowledge of the products.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and referral business.
Insurance Agent
Bankers Life
10.2016 - 06.2018
- Gained clients by building trust, analyzing customer needs to provide options for retirement and life insurance.
- Consistently maintained relationships with customers by updating them on new products that resulted in a 50% close rate.
- Nominated for special training courses like Trustworthy Selling and the Top Gun Insurance Academy.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
Market Manager
Sears Home Improvements
09.2015 - 05.2016
- Managed in-store marketing for 7 stores with 9 direct reports.
- Successfully hit marketing goals at trade shows by 165%
- Actively sought out new markets and increased territory by 15%
- Conducted new hire training and coaching to ensure success of marketing representatives.
- Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.
Sales Project Consultant
Sears Home Improvements
05.2011 - 09.2015
- 35% close rate on Kitchen remodeling, cabinet refacing, countertops, flooring and bathroom remodeling
- 50% cross sales ratio for new and existing clients
- Assisted in training the 10 step selling process for new consultants.
Education
Bachelor of Science - Marketing
Northern State University
Aberdeen, SD01.1997
Skills
- Client engagement strategies
- Mentoring and training
- Proficient in Microsoft office and Sales Force
- Proficient in Tropics and Longitude
- Time management
- Consistent reliability
- Multitasking Abilities
Timeline
Travel Specialist
Grand European Travel
02.2020 - Current
Travel Consultant
Vail Resorts
11.2018 - 12.2019
Insurance Agent
Bankers Life
10.2016 - 06.2018
Market Manager
Sears Home Improvements
09.2015 - 05.2016
Sales Project Consultant
Sears Home Improvements
05.2011 - 09.2015
Bachelor of Science - Marketing
Northern State University
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