LISA LEWIS
Summary
Experienced in management and team leadership. Specializing in accident investigations on property & casualty losses and injury settlements in a fast-paced environment. Negotiates peaceful resolutions of all liability and injury claims with emphasis on fairness and thoroughness. Passionate about quality and customer satisfaction with a record of consistently exceeding company goals and expectations.
Overview
16
16
years of professional experience
Work History
Bodily Injury
Adjuster | Commonwealth Casualty Insurance Company
02.2020 - Current
- Negotiate injury and claim settlements
- Assist with litigation and subrogation
- Assist with new hire training
- Maintain contact with insureds, claimants and attorneys
- Review police reports, medical records and property damages to determine extent of exposure and liability
- Investigate claims involving potential and suspected fraudulent activities and refer to SIU.
Senior Claims Adjuster
Esurance An Allstate Company
01.2017 - 01.2020
- Negotiated and settled liability and bodily injury claims
- Assisted with new hire liability training
- Investigated claims involving potential and suspected fraudulent activities and referred to SIU
Lead Receptionist Officer
Securitas Security Services USA
12.2013 - 01.2017
- Trained and oversaw team of security officers, submitted documentation for weekly payroll, managed scheduling and performance evaluations, time keeping entries and reports
Account Manager
Connection World Wide
01.2007 - 04.2013
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
Education
Bachelor of Arts: Pursuing Degree - Communications
ASU
Adjuster License in Multiple States
Skills
- Managing employee relations, Coaching and motivation, Productivity performance, Training, Tracking and Evaluations
- Strong analytical, problem solving, conflict resolution
- Organization and time management with flexibility and adaptability to changing environments
- Claims evaluations, Fraud detection, Bodily injury, Subrogation, Diminished value, Litigation
- DCS, CCC One, Claims Central, File Handler, LexisNexis, Accurint, ISO and ARMS Rental
Timeline
Bodily Injury
Adjuster | Commonwealth Casualty Insurance Company
02.2020 - Current
Senior Claims Adjuster
Esurance An Allstate Company
01.2017 - 01.2020
Lead Receptionist Officer
Securitas Security Services USA
12.2013 - 01.2017
Account Manager
Connection World Wide
01.2007 - 04.2013
Bachelor of Arts: Pursuing Degree - Communications
ASU
Adjuster License in Multiple States
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