Lisa Liebert
Hendersonville,NC
Summary
Detail-oriented Medical Assistant with over a decade of experience in phlebotomy, wound care, and prior authorizations for medication and radiology. Demonstrates strong multitasking and organizational skills, excelling in both patient-facing and administrative roles. Proven ability to support providers, manage high call volumes, and ensure compliance with medical regulations and confidentiality standards.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Pardee Hospital
Hendersonville, NC
09.2017
- Assisted in minor procedures, supporting physicians to improve patient care efficiency
- Performed venipuncture, ensuring accurate sample collection for over 20 patients daily
- Measured accurate vital signs, contributing to timely and informed clinical decisions
- Completed numerous administrative duties, streamlining office workflow and documentation
- Contacted patients for appointment reminders, reducing no-show rates and improving scheduling
- Recorded patient history, enhancing accuracy of medical records for improved patient outcomes
- Assisted with charting, maintaining up-to-date and compliant patient documentation
- Cleaned patient rooms, ensuring a safe and sanitary environment for all patients
- Updated care plans, supporting coordinated and effective patient care
- Uploaded Health Maintenance into charts, improving record accuracy and compliance
- Worked on Insurance Reports, facilitating timely claims processing and reimbursement
Medical Assistant
Mission Health
Brevard, NC
09.2015 - 09.2017
- Assisted providers with medical procedures, enhancing patient care and workflow efficiency
- Performed phlebotomy, collecting blood samples for 15+ patients daily with high accuracy
- Escorted patients to exam rooms, ensuring smooth patient flow and minimizing wait times
- Recorded patient vital signs, supporting accurate diagnosis and treatment decisions
- Led patient education, increasing patient understanding of care plans and procedures
- Answered a high volume of phone calls, providing prompt and professional patient support
- Verified and scheduled patient appointments, optimizing provider schedules and reducing errors
- Managed back office duties, maintaining organized and efficient clinical operations
- Provided wound care treatment, promoting faster patient recovery and positive outcomes
Medical Assistant
Hygeia Family Medicine
Asheville, NC
09.2004 - 02.2014
- Assisted providers with medical procedures, contributing to efficient and safe patient care
- Performed phlebotomy, accurately collecting blood samples for diagnostic testing
- Provided wound care treatment, supporting patient recovery and reducing complications
- Escorted patients to exam rooms, improving patient experience and clinic flow
- Recorded patient vital signs, ensuring reliable data for clinical assessments
- Led patient education, increasing patient engagement and adherence to care plans
- Answered a high volume of phone calls, delivering timely information and support to patients
- Managed back office duties, supporting seamless daily clinic operations
- Verified and scheduled patient appointments, maintaining accurate and efficient scheduling
Education
High school diploma or GED -
West Henderson High School
06-2001
Medical Assisting (Associate) - undefined
South College-Asheville
Asheville, NCSkills
- Medical Coding
- Care Plan Updates
- Medical Records
- Patient Care
- Customer service
- Epic
- Microsoft Word
- Vital Signs
- Medical Office Experience
- Quality Assurance
- Phone
- Etiquette
- Clerical Experience
- Cerner
- Windows
- Wound Care
- Medical Terminology
- Insurance Verification
- Population Health Management
- Phlebotomy
- EMR Systems
- Computer Skills
- HIPAA
- Transcription
- Anatomy Knowledge
- Medical Imaging
- Venipuncture
- ICD-10
- Experience
- Administering Injections
- Medical Scheduling
- Health Maintenance Documentation
- Triage
- Laboratory Experience
- Patient Education
- HIPAA compliance
- Medical terminology knowledge
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Insurance verification
- Maintaining confidentiality
- Family education
Certification
- CPR Certification December 2024 to December 2026
- CCMA March 2022 to March 2026
Languages
English - Expert
Timeline
Medical Assistant
Pardee Hospital
09.2017
Medical Assistant
Mission Health
09.2015 - 09.2017
Medical Assistant
Hygeia Family Medicine
09.2004 - 02.2014
Medical Assisting (Associate) - undefined
South College-Asheville
High school diploma or GED -
West Henderson High School
Additional Information
Authorized to work in the US for any employer