Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Lyons

Richardson,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2027
2027
years of professional experience

Work History

Customer Service Representative

ShiftSmart
Dallas, Tx
05.2022 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed positive relationships with customers through friendly interactions.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • cashier
  • Mentored junior team members and managed employee relationships.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.

Customer Service Brand Ambassador

Ascena Retailers/ Dressbarn
Dallas, Tx
  • Assisted with customer requests and answered questions to improve closing the sale.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service leading to closing the sale out at the cashier register.

Education

Macomber/ Whitney Vocational Tech
Toledo, Ohio

Some College (No Degree) -

Brookhaven College
Dallas, TX

Skills

  • Customer service
  • Product knowledge
  • Team collaboration
  • Time management
  • Adaptability to change
  • Product Merchandising
  • Sales closing
  • Key holder experience
  • Product display building
  • Food handler skills
  • Cashiering

Timeline

Customer Service Representative

ShiftSmart
05.2022 - Current

Customer Service Brand Ambassador

Ascena Retailers/ Dressbarn

Macomber/ Whitney Vocational Tech

Some College (No Degree) -

Brookhaven College
Lisa Lyons