Austin Ramirez
San Jose,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Highly effective in communication, leadership, de-escalation and sales. Proven strength in team building. Currently assisting Riverview with 1,300 apartment homes with additional retail spaces.
Overview
9
9
years of professional experience
Work History
Community Relations Representative
Irvine Company
09.2022 - Current
- Assisted with achieving financial goals through closing on renewals and transfers, participating in leasing and communicating value of communities.
- Processed resident applications, lease documents and related paperwork.
- Facilitated resident retention process and renewal paperwork.
- Assisted residents with move-in and move-out processes.
- Carried out day-day-day duties accurately and efficiently.
Personal Trainer
Self-employeed
07.2020 - 06.2023
- Lead, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Communicated with clients to determine goals and performed client assessments.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Assisted clients with developing reasonable diets and nutritional guidelines.
Assistant Store Manager
Cali Muscle
02.2016 - 07.2019
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Sales Associate
First Solar
01.2015 - 02.2016
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Some College (No Degree) - Business Administration
West Valley College
Saratoga, CAHigh School Diploma -
Santa Clara High School
Santa Clara, CA06.2013
Skills
- Leadership Skills
- Customer Service
- Progress Monitoring and Goal Attainment
- Dependable and Punctual
- Performance Goals
- Building Customer Trust and Loyalty
- Problem-Solving
- Property Management
- De-escalations
Timeline
Community Relations Representative
Irvine Company
09.2022 - Current
Personal Trainer
Self-employeed
07.2020 - 06.2023
Assistant Store Manager
Cali Muscle
02.2016 - 07.2019
Sales Associate
First Solar
01.2015 - 02.2016
Some College (No Degree) - Business Administration
West Valley College
High School Diploma -
Santa Clara High School