Alice Bin
San Jose,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Community Relations Representative
Irvine Company
San Jose, CA
09.2022 - Current
- Enhanced Resident and Associate experience through self-service options in a technology-driven environment, aligning with the company's vision.
- Delivered individual and team results, measured by department's KPIs, while modeling leadership behaviors.
- Consistently ensuring brand standards are upheld by conducting regular inspections and maintenance of communities to keep them clean, safe, and functional.
Assistant Manager
In-N-Out Burger
San Jose
10.2005 - Current
- Effectively managed store operations while ensuring awareness of the overall restaurant flow.
- Coordinated organized sessions to educate associates on policy and procedures
- Ensured customer satisfaction by delivering high-quality service and fostering loyalty
Guest Service Team Leader
Target
San Jose, CA
10.2010 - 03.2013
- Recruited new employees by reviewing resumes, conducting interviews and providing onboarding orientation sessions.
- Achieved and maintained high survey scores by prioritizing outstanding customer service from the team
- Led and motivated team to consistently achieve REDcard goals
Education
Evergreen Valley College
San Jose, CASkills
- Customer service excellence
- Customer Complaint Resolution
- Teamwork and Collaboration
- Time management abilities
- Leadership Development
- Reliability
Timeline
Community Relations Representative
Irvine Company
09.2022 - Current
Guest Service Team Leader
Target
10.2010 - 03.2013
Assistant Manager
In-N-Out Burger
10.2005 - Current
Evergreen Valley College