Lisa Martin

• Communication with Suppliers and team members to improve business strategy and operations.
• Supported Bill Print activity for invoicing, Purchase orders and managing postage funds.
• Prepare Bill Print financial metrics (Cost Per Bill) monthly for upper management to compare and track for budget needs.
• Create Bill Mail Schedules for production/enclosing to follow to meet SLA deadlines.
• Balance USPS transactions with daily production to ensure postage funds match with Vz Treasury for both centers.
• Maintain TL9000 documentation on print and enclosing forms as needed.
• Work with Staff Support on USPS Postal Increases yearly to maintain meters.
• Improved supplier satisfaction by quickly addressing and resolving any Ariba/1ERP invoicing issues and feedback.
• Lead person on 1ERP project in May 2021 to transition from Peoplesoft 9.1.
• Teamed with Pitney Bowes Presort to transition from manual to digital pickup slips for presort daily mail.

-Make sure the operator has the correct environment and cycle loaded.

-Check the cut of the bill to make sure there are no letters and or numbers cut off.Make sure the bill pages are somewhat even.

-Check the bills in the carts for quality (no smudges on the paper).

- Make sure we have all the bills for an environment.

- Supervision on production floor over union workers to ensure timely breaks and working effectively.

- Ensure the bills have the correct amount of postage and date.Check inserts in the correct hoppers (feeders).

- Ensure the mail truck is loaded with the correct bills going out according to the Bill Schedule.

- Alert the Print Center Supervisor if any inserts are running low or are not of good quality.

- Complete the stats at the end shift. Ensure that trouble logs have been completed, daily, by the Bowe Bell & Howell and Kerns technicians.

- Log all Reprints in order to keep track of when they were inserted and what shift inserted them.

- Fill in for the Supervisor if they are out of the office.

- Ensure that the machines are running properly and working closely with the technicians alerting them of any problems.

- Prepare Vendor Report Card.

- Coaching Operators daily.

• Trained new employees on proper machine operation.
• One of the TOP production producers daily/per shift.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Suggested specific ideas for process, productivity and safety improvements.
• Operated Bell Howell and Kern equipment.
• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Organized and detail-oriented with a strong work ethic.

• Developed comprehensive reporting tools, providing insight into purchasing performance metrics and highlighting areas for improvement in the procurement process.
• Maintained appropriate inventory levels based on management direction and customer demand.
• Coordinated cross-functional teams during the sourcing process, clearly communicating objectives and requirements for successful procurement initiatives.
• Followed MRP systems to purchased raw materials and supplies for manufacturing spreaders that are used to load and unload shipping containers at ship yards worldwide.
• Worked with US Customs on import/export shipments of materials and finished products.
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• Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
• Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
• Managed employees over receiving, stockroom and shipping area.
• Performed employee yearly reviews
• Developed and implemented training programs for new hires, improving overall team productivity and performance.
• Completed bi-weekly time reporting for payroll for each employees.

• Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
• Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
• Reduced production downtime through diligent inventory management and timely material replenishment.
• Managed Wireless raw materials (stockroom valued at $33 million), ensuring consistent availability for ongoing production needs despite fluctuations in demand or supply disruptions.
• Coordinated shipping of cabinets to Bellsouth and other domestic & international customers.