Lisa Martino R.T. (R) (M) (BS)
Snohomish
Summary
Experienced Imaging Technologist and Healthcare Manager with advanced certifications in Mammography, and Breast Ultrasound. Proven leader in managing daily operations and driving business development across diagnostic imaging and healthcare administration. Skilled at building and leading high-performing teams, optimizing workflow, and enhancing patient-centered care. Combines clinical expertise with strategic management to deliver operational excellence. Passionate about mentoring future healthcare professionals through volunteer work with Montana HOSA-Future Health Professionals, and Sound Careers in Healthcare. Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager Swedish Ballard Medical Imaging
Swedish Medical Center-Seattle, Washington
Seattle
07.2024 - Current
- Facilitated multiple successful American College of Radiology (ACR) accreditation renewals and Mammography Quality Standards Act (MQSA) surveys, ensuring compliance with national imaging standards and compliance.
- Increased caregiver engagement survey participation by 65% in 2024. Through targeted communication and team-driven initiatives.
- Overall Caregiver Engagement 3rd Quarter 2025 78 %.
- Led strategic projects that contributed to a 15% increase in department volumes and a 13% rise in net operating income in 2024.
- Active participation in multi-campus shared leadership groups, including the Diagnostic Imaging Council, the Swedish Violence Prevention Committee, and the Providence Mammography RBI Workgroup, contributes to system-wide improvements in imaging services and caregiver safety.
- Implemented process improvements to streamline workflows and reduce delays in high-demand modalities, consistently achieving the goal of less than 30 days.
Clinical Operations Supervisor- Swedish Ballard Medical Imaging
Swedish Medical Center- Seattle, Washington
Seattle
07.2017 - 07.2024
- Collaborated closely with the department manager to oversee the daily operations of the medical imaging department, ensuring efficient workflow and optimal patient care delivery.
- Managed the onboarding and training processes for all new caregivers, promoting a smooth transition and consistent training across modalities.
- Provided direct supervision of mammography, computed tomography (CT), magnetic resonance imaging (MRI), and ancillary teams, supporting performance, scheduling, and team development.
- Facilitated communication between departments to support patient care objectives.
Senior Staff Mammography Technologist
Evergreen Healthcare- Kirkland, Washington
Kirkland
06.2012 - 07.2017
- Performed over 3,500 mammography and breast ultrasound exams annually, including screening, diagnostic, and stereotactic breast biopsies, ensuring high-quality imaging and patient care.
- Conducted and maintained all mammography Quality Assurance (QA) tests and documentation in compliance with regulatory standards.
- Participated in a Quality Improvement focus group aimed at enhancing workflow efficiency and improving the overall patient experience.
Lead Mammography/Ultrasound
Ivinson Memorial Hospital
Laramie
03.2006 - 02.2012
- Operated mammography equipment and ensured proper functionality.
- Educated patients on procedures and provided emotional support.
- Maintained accurate patient records and imaging documentation.
- Collaborated with radiologists to discuss imaging results and protocols.
- Implemented safety protocols to ensure patient and staff protection.
Education
Master of Science - Public Health Education
Purdue Global University
Indiana05-2029
Bachelor of Science - Health Care Administration
Purdue Global University
Indiana05.2025
Associates of Applied Science - Radiologic Technology
Laramie County Community College
05.1988
Skills
- Proficient in Microsoft Excel, Word, and PowerPoint
- Experienced with radiology information systems (RIS) and picture archiving and communication systems (PACS) such as Philips Intellispace and GE Centricity
- Caregiver engagement
- Performance management
- Verbal and written communication
- Familiar with EPIC, Meditech, and Cerner
- Skilled in data entry, report generation, and presentation creation for clinical and operational use
Websites
Certification
- R.T (R)(M) (BS) American Registry of Radiologic Technologist Exp. 1/26
- R.T. Washington Department of Health Exp. 1/27
Affiliations
- American Society of Radiologic Technologist (ASRT)
- AHRA- The Association for Medical Imaging Management
- Society of Breast Imaging-SBI
Timeline
Manager Swedish Ballard Medical Imaging
Swedish Medical Center-Seattle, Washington
07.2024 - Current
Clinical Operations Supervisor- Swedish Ballard Medical Imaging
Swedish Medical Center- Seattle, Washington
07.2017 - 07.2024
Senior Staff Mammography Technologist
Evergreen Healthcare- Kirkland, Washington
06.2012 - 07.2017
Lead Mammography/Ultrasound
Ivinson Memorial Hospital
03.2006 - 02.2012
Master of Science - Public Health Education
Purdue Global University
Bachelor of Science - Health Care Administration
Purdue Global University
Associates of Applied Science - Radiologic Technology
Laramie County Community College