Lisa McBride
Arlington,TX
Summary
Accomplished Flight Attendant offering over 31 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Experienced with an excellent work record and specializing in resolving problems and improving customer satisfaction, having an unblemished work record never having any disciplinary actions in 31 years. An international Purser for several years and have been based in Dallas, New York and now Los Angeles.
Overview
32
32
years of professional experience
Work History
Flight Attendant
Delta Air Lines, Inc
Los Angeles, CA
03.1991 - Current
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Ensure safety and comfort of customers onboard aircraft.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
Education
Bachelor of Arts - Communications
The University of Texas At Arlington
Arlington, TX05.1989
Skills
- Adult AED and CPR
- Public Interaction
- Safety Regulation Compliance
- Passenger Care
- Company Guidelines
- Conflict Resolution Techniques
- Evacuation Procedures
- Crew Resource Management
- Health and Safety Procedures
- Speaking
- Emergency Procedures Knowledge
- Pre-Flight Briefings
Timeline
Flight Attendant
Delta Air Lines, Inc
03.1991 - Current
Bachelor of Arts - Communications
The University of Texas At Arlington
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