Lisa McCarville
GRAFTON
Summary
Proven leader in enhancing operational efficiency and fostering teamwork, notably at Milwaukee Jewish Day School. Expertise in food safety and volunteer coordination, achieving significant improvements in student nutrition and community engagement. Demonstrates exceptional communication skills and a commitment to innovation, ensuring compliance and satisfaction across diverse roles.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lunch Helper
Milwaukee Jewish Day School
08.2022 - 10.2023
- Assisted in sharing best practices for efficient workflow management in the cafeteria setting.
- Set up attractive displays of homemade healthy food items, for students during mealtimes.
- Fostered positive relationships with both students and faculty through effective communication and teamwork efforts.
- Maintained accurate records of student allergies, ensuring proper communication with kitchen staff for safe meal preparation.
- Enhanced student nutrition by selecting and preparing healthy meal options.
- Increased student satisfaction by regularly gathering feedback on menu offerings and making necessary adjustments accordingly.
PCC/Hearing Instrument Specialist (In Training)
Hart Hearing Care
07.2021 - 12.2022
- Established effective communication channels between cross-functional departments, promoting collaboration on projects requiring instrumentation support.
- Collaborated with interdisciplinary teams to develop innovative solutions for complex instrumentation challenges, leading to improved project outcomes.
- Evaluated emerging technology offerings from manufacturers to determine potential benefits for organizational adoption and integration into existing workflows.
Tech/Apprentice Optician
Grafton Family Eye Care
09.2018 - 12.2019
- Took measurements such as pupillary distance, ocular center and segment heights.
- Developed expertise in various lens technologies, offering knowledgeable advice on anti-reflective coatings, progressive lenses, and more.
- Updated display frames with newest styles.
- Collaborated with team members to create promotional materials for new products or seasonal sales events.
- Troubleshot issues with prescription accuracy or fit, working with customers to find satisfactory solutions promptly.
- Maintained full compliance with HIPAA standards by keeping patient information confidential and properly managed.
Volunteer Coordinator
Family Sharing Ozaukee
11.2004 - 04.2005
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Maintained compliance with safety regulations and policies during all volunteer activities, ensuring safe environment for everyone involved.
Personal Banker
US Bank
12.2003 - 06.2004
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Promoted financial products by maintaining excellent service offering knowledge.
Assistant Branch Manager
Guaranty Bank
10.2002 - 12.2003
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
Education
Associate of Arts - General
Milwaukee Area Technical College
Milwaukee, WI12-2018
Skills
- Optical measurements
- Branch operations
- Volunteer coordination
- Staff education and training
- Sales expertise
Accomplishments
- Received continuous high marks for service, efficiency, and safety.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Helped cafeteria pass every inspection with top marks.
Certification
- ServSafe Allergens Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Lunch Helper
Milwaukee Jewish Day School
08.2022 - 10.2023
PCC/Hearing Instrument Specialist (In Training)
Hart Hearing Care
07.2021 - 12.2022
Tech/Apprentice Optician
Grafton Family Eye Care
09.2018 - 12.2019
Volunteer Coordinator
Family Sharing Ozaukee
11.2004 - 04.2005
Personal Banker
US Bank
12.2003 - 06.2004
Assistant Branch Manager
Guaranty Bank
10.2002 - 12.2003
Associate of Arts - General
Milwaukee Area Technical College
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