Lisa McKenna
University Of Maryland Shore Regional Health
Denton,MD
11
years of professional experience
Dedicated secretary with strong organizational skills and a focus on service excellence. Experienced in managing correspondence, coordinating events, and maintaining confidentiality. Committed to fostering a positive work environment through effective support and collaboration.
Efficient and organized professional known for exceptional verbal and written communication skills. Experience in office management, event planning, and inventory control. Ready to contribute to seamless operations and strengthen team dynamics.
Work History
Secretary
10 Months- Prepared and distributed correspondence, reports, and documents to support departmental functions.
- Maintained office supplies inventory and ordered materials as needed to ensure uninterrupted operations.
- Provided front desk support, greeting visitors and directing inquiries to appropriate personnel promptly.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
4-H Program Assistant
7 Years 3 Months- Organized and executed youth educational programs to enhance community initiative participation and engagement.
- Created and refined educational resources to ensure compliance with state standards and adherence to best practices.
- Organized and led workshops and training sessions to enhance skill development for volunteers and participants.
- Engaged with community organizations to broaden program visibility and promote collaborative resource sharing initiatives.
- Implemented outreach strategies to increase awareness of 4-H programs within diverse community populations.
- Provided ongoing support to volunteer leaders, fostering a strong sense of community within the 4-H program.
Instructional Assistant
9 Years 9 Months- Collaborated with educators to adapt instructional materials for diverse learning styles and abilities.
- Led small group instruction, enhancing students' comprehension in core subjects such as math and reading.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
- Participated in professional development opportunities, staying current on best practices in education and instructional support.
Education
High School Diploma
No Degree - Business Management
Skills
Office administration
Calendar management
Meeting coordination
Meeting assistance
Minute management
File management
Stock management
Vendor coordination
Inventory purchasing
Spreadsheet management
Inventory tracking
Phone systems
Phone reception
Etiquette skills
Communication skills
Service excellence
Confidentiality
Call handling
Organization
Business correspondence
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Secretary
University Of Maryland Shore Regional Health
09.2025 - CurrentRead More
4-H Program Assistant
University Of Maryland Baltimore UMB
06.2019 - 09.2026Read More
Instructional Assistant
Board of Education
09.2015 - 06.2025Read More
University of Maryland Global Campus
No Degree from Business Management
Read More
Northeast High Schoo
High School Diploma
Read More