Summary
Overview
Work History
Education
Skills
Timeline
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Lisa McNeal

Huntsville,AL

Summary

Dynamic New Home Specialist at D.R. Horton with a proven track record of exceeding sales goals and achieving a 95%+ customer satisfaction rating. Expert in client needs assessment and sales contract negotiation, leveraging strong communication skills to foster relationships and drive referrals. Recognized among the top 10% of sales agents in the region.

Overview

8
8
years of professional experience

Work History

New Home Specialist

Dr Horton
08.2017 - Current

New Home Specialist (Onsite Sales Realtor)
D.R. Horton – [Huntsville, Alabama]
[August 2017-Current]

  • Represented D.R. Horton as the face of the community, meeting with prospective buyers to assess their needs and match them with the right floor plan, home site, and financing options.
  • Delivered professional model home presentations, showcasing D.R. Horton’s features, craftsmanship, and included upgrades, while educating buyers on community amenities and lifestyle benefits.
  • Provided clear guidance on mortgage financing through DHI Mortgage.
  • Facilitated the design and upgrade process, ensuring selections aligned with customer preferences and stayed within budget.
  • Negotiated sales contracts in compliance with D.R. Horton policies and state regulations, ensuring accuracy and clarity in all terms and documentation.
  • Maintained an organized pipeline of leads using CRM, followed up diligently, and cultivated strong relationships to maximize conversions and drive referrals.
  • Collaborated cross-functionally with construction managers, lenders, and closing coordinators to deliver a smooth and timely homebuying experience.
  • Consistently met or exceeded sales goals in a high-volume, fast-paced environment, contributing to the successful sellout of multiple communities.

Key Achievements:

  • Ranked among top 10% of D.R. Horton sales agents in the region for quarterly performance.
  • Maintained an average customer satisfaction rating of 95%+ post-close.
  • Played a key role in launching new communities, generating early momentum through local outreach and events.

Education

Real Estate License - Real Estate

National School of Real Estate
Huntsville, Alabama
08.2008

Skills

  • New Home Sales & Onsite Presentation
  • Client Needs Assessment & Relationship Building
  • Sales Contract Negotiation & Closing
  • CRM Management
  • Mortgage Financing Knowledge (FHA, VA, Conventional)
  • DHI Mortgage Process & Builder-Lender Coordination
  • Upgrade Selections Guidance
  • Model Home & Community Showcasing
  • Market & Product Knowledge (Competitive Analysis
  • Excellent Verbal & Written Communication
  • Goal-Oriented & Results-Driven Sales Approach
  • High-Level Customer Service & Client Retention
  • Time Management & Multitasking in Fast-Paced Environments

Timeline

New Home Specialist

Dr Horton
08.2017 - Current

Real Estate License - Real Estate

National School of Real Estate
Lisa McNeal