Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
APP Clinical Manager, Service Line
Yale New Haven Health
01.2020 - Current
Provide strategic input to the Executive Director and Vice President in the planning and development of future goals and responsibilities for the Digestive Health Service Line
Identified areas requiring operating efficiencies and implemented appropriate solutions
Serves as the expert resource regarding PA/NP licensure, collaborative practice, credentialing, scope of practice and regulatory compliance
Established productivity dashboard to aid in Business Plans and identify operational needs
Administering of performance appraisals and review of employee job performance, recruitment, onboarding and credentialing of staff, increase staff retention
Implemented new policies and educated staff on changes.
Develops, maintains and tracks discretionary budget expenditure
Senior Manager
Yale New Haven Hospital
01.2019 - 01.2020
Oversight for Surgical Services and Interim for Digestive Health Service Line. Managed 4 Clinical Managers and 100 employees
Provide Clinical and Administrative support for APPs in the Department of Surgery while maintaining clinical practice in Transplant Surgery
Responsible for recruitment, onboarding, and credentialing of staff
Collaboration with Surgical Residency Director and Chief Resident for staffing, General Surgery call schedule, service line staffing
Facilitate career ladder progression and assist in professional development of staff
Support leadership in hospital operations, regulatory, quality issues, and deployment of new initiatives
Ensure compliance with YNHH patient policies/procedures, CME, licensure and mandatory compliance for APPs
Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
Nurse Practitioner for the Section of Transplant Surgery
Yale New Haven Hospital
01.2014 - Current
Provide pre and post operative management to renal and liver transplant patients in the inpatient and outpatient clinical setting
Mentor to staff members and provide ongoing education to MTD team
Involved in ongoing research, evidence-based practice to provide quality care and implement treatment pathways and guidelines
Participate in Quality assessment and Performance Improvement, Transplant Operations Council, led task force groups to improve patient safety and hospital metrics
Clinical Manager Surgical Services of Advanced Practice Providers
Yale New Haven Hospital
01.2016 - 01.2019
Provide Clinical and Administrative support for APPs in the Department of Surgery while maintaining clinical practice in Transplant Surgery
Responsible for recruitment, onboarding, and credentialing of staff
Collaboration with Surgical Residency Director and Chief Resident for staffing, General Surgery call schedule, service line staffing
Facilitate career ladder progression and assist in professional development of staff
Support leadership in hospital operations, regulatory, quality issues, and deployment of new initiatives
Ensure compliance with YNHH patient policies/procedures, CME, licensure and mandatory compliance for APPs
Work in collaboration to establish a NJT protocol for Transplant patients to decrease admission rates and improve malnutrition to bridge them to transplant
Implemented staffing models to support clinical operations which improved hospital metrics and outcomes while enhancing staff engagement
Nurse practitioner for the Hospitalist and the Renal Service
Yale New Haven Hospital
01.2013 - 01.2014
Provide comprehensive care for ESRD patients including dialysis, CKD, Renal Transplant, and medicine patients
Duties include, but are not limited to, daily care of patients, ordering and analyzing tests, consults and coordinating care for a panel of patients, and prescribing and managing dialysis prescription for hemodialysis and peritoneal dialysis
Led initiatives to improve LOS, re-admission rates, 11am Discharges, and Consults access and throughput
Provided education to the nursing staff
Transplant Nurse Practitioner, Coordinator
Yale New Haven Hospital
01.2010 - 01.2013
Participate in research and reporting to outside agencies (CMS, UNOS, etc)
Instrumental in the implementation of the post kidney transplant clinic at St. Francis Medical Center, Hartford, CT
Assessment/diagnosis of patient health status through diagnostic procedures and tests, and review of labs and other clinical indicators in collaboration with other team members
Educate patients, families, community, and other health care professionals about transplantation and provide leadership in a multidisciplinary team
Assume responsibility for on call activities that include organizing transplant surgery and medical triage urgent calls
Provide orientation to new staff members of the Transplant Team
Registered Nurse Transplant Coordinator
Yale New Haven Hospital
01.2005 - 01.2010
Coordinates and assesses organ function post transplant and general health status and collaboratively determines need for additional assessment or intervention
Participates in the development and implementation of protocol and standards of care for the transplant patient in collaboration with the multidisciplinary team
Participates in the continuum of care for the post transplant patient including education, scheduling of diagnostic tests and acting as a liaison to outside providers
Assumes on-call responsibility, including coordination and organizing transplants and as a medical triage for patients in collaboration with on-call physician
Clinical Nurse
Yale New Haven Hospital
01.2004 - 01.2005
Provided direct patient care on a Medical/Surgical floor with transplant and vascular surgical specialty focus
Provided pre and post operative care, education, and management for patients and families
Worked in collaboration with all team members including social workers, pharmacists, and care coordinators
Student Nurse
Yale New Haven Hospital
01.2002 - 01.2004
Developed skills in assessing adults on a medical surgical floor with a specialty in transplant surgery and vascular surgery
Assisted with patient care including monitoring of vital signs, hygiene, maintenance, ambulation, and transport
Assistant Manager
Institute of Professional Practice
01.2000 - 01.2002
Assisted in managing several groups homes in a non-profit company that treated clients with varying degree of Mental Health diagnoses
Worked in collaboration with a team of Residential Instructors, Psychiatrist, and Social Workers and Nurses in implementing behavioral programs
Responsible for managing the budget, payroll and scheduling of staff members
Involved in the process of recruitment and hiring of employees
Ensured each facility was in compliance with Regulatory Standards
Organized the orientation of new staff and provided ongoing education to current staff members
Shared on call responsibilities including scheduling of staff, managing client behavioral and medical needs, and/or emergencies
Education
Master of Science - Nursing, Adult Nurse Practitioner
Quinnipiac University
Hamden, CT
05.2009
Bachelor of Science - Nursing
Southern Connecticut State University
New Haven, CT
05.2004
Bachelors of Allied Health Sciences - Minor Psychology
Quinnipiac University
Hamden, CT
05.2001
Skills
Clinical leadership
Effective communication
Onboarding and coaching
Recruitment and retention
Operational efficiency
Strategic planning
Process improvement
Workforce planning
Operations management
Certification
American Academy of Nurse Practitioners Certification, 10/24
APRN, CT, Current
RN, CT, Current
BLS, Current
DEA, Current
HONORSAFFILIATIONS
Part Time Clinical Assistant Professor, Quinnipiac University, Fall 2014- Spring 2015
UCONN Nursing Preceptor
Sigma Theta Tau International Honor Society
Peace Award, Yale New Haven Hospital
ABSTRACTSPRESENTATIONS
Can geriatric male anatomy handle urine produced by a successful transplant?, Friedman, Amy L., Fox, Lisa M., et al., World Transplant Congress, 2006
Coordination of Discharge Specialty Mail Order Pharmacy Services for Patients Undergoing Liver, Kidney, and/or Pancreas Transplantation, Eric Tichy, PharmD, David Cronin, MD, PhD, Sanjay Kulkarni, MD, Evans Simmons, PA-C, Nancy Edginton, LCSW, Lisa Stump, MS, Lisa Fox, RN, et al.
Diabetes in the Dialysis Patient, Presentation for National Kidney Foundation of CT, Joint speaker
PROFESSIONALMEMBERSHIPSAFFILIATIONS
Connecticut Advanced Practice Registered Nurse Society
American Academy of Nurse Practitioners
Associate Member ASTS
Timeline
APP Clinical Manager, Service Line
Yale New Haven Health
01.2020 - Current
Senior Manager
Yale New Haven Hospital
01.2019 - 01.2020
Clinical Manager Surgical Services of Advanced Practice Providers
Yale New Haven Hospital
01.2016 - 01.2019
Nurse Practitioner for the Section of Transplant Surgery
Yale New Haven Hospital
01.2014 - Current
Nurse practitioner for the Hospitalist and the Renal Service
Yale New Haven Hospital
01.2013 - 01.2014
Transplant Nurse Practitioner, Coordinator
Yale New Haven Hospital
01.2010 - 01.2013
Registered Nurse Transplant Coordinator
Yale New Haven Hospital
01.2005 - 01.2010
Clinical Nurse
Yale New Haven Hospital
01.2004 - 01.2005
Student Nurse
Yale New Haven Hospital
01.2002 - 01.2004
Assistant Manager
Institute of Professional Practice
01.2000 - 01.2002
Bachelor of Science - Nursing
Southern Connecticut State University
Master of Science - Nursing, Adult Nurse Practitioner
Quinnipiac University
Bachelors of Allied Health Sciences - Minor Psychology
Practice Administrative Associate at Yale New Haven Health/ University Of New HavenPractice Administrative Associate at Yale New Haven Health/ University Of New Haven
Interim Nurse Manager, WT9 & Psychiatric Emergency at Yale New Haven Health Bridgeport HospitalInterim Nurse Manager, WT9 & Psychiatric Emergency at Yale New Haven Health Bridgeport Hospital