Lisa Milhimes
Littlestown,PA
Summary
Adept Certified Medical Assistant with a proven track record at UPMC OB/GYN, enhancing patient outcomes through effective OB/GYN procedures and compassionate patient-focused care. Skilled in HIPAA compliance and electronic health records, I've significantly contributed to increased clinic productivity and patient satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology. Ready to bring 21 years of relevant work experience to your training team.
Overview
21
21
years of professional experience
Work History
Certified Medical Assistant
UPMC OB/GYN
07.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in office setting.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Medical Assistant
MT View OB/GYN
02.2003 - 07.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in office.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Education
Associate of Applied Science - Medical Assisting
Central Pennsylvania College
Summerdale, PA05.2002
High School Diploma -
Littlestown Senior High School
Littlestown, PA06.2000
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient
- Electronic Health Records
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Inventory and supply management
- Needs assessments
- Maintaining confidentiality
- Clinical Documentation
- Immunization Administration
- Reliable team player
- Phlebotomy
- Compassionate
- Patient-focused care
- CPR
- Adaptable
- Medical Procedures
- OB/GYN procedures
Timeline
Certified Medical Assistant
UPMC OB/GYN
07.2019 - Current
Certified Medical Assistant
MT View OB/GYN
02.2003 - 07.2019
Associate of Applied Science - Medical Assisting
Central Pennsylvania College
High School Diploma -
Littlestown Senior High School